Strategic Account Manager

Company Description

We're representing one of the fastest-growing AI-powered marketplace companies, building the infrastructure that powers modern talent acquisition. The platform connects companies with specialized recruiting firms and AI-powered recruiting workflows, helping organizations hire more efficiently while enabling recruiting partners to scale their businesses.

Having achieved eight-figure ARR in a short period of time and backed by leading technology investors and operators, the company is rapidly expanding its go-to-market and marketplace operations teams. This role sits at the center of marketplace growth, working directly with recruiting firms that generate significant revenue across the platform.

What You Will Do

• Own and grow relationships with a portfolio of recruiting firms and agency partners.
• Act as a trusted advisor to business owners, helping them improve operational performance and grow revenue on the platform.
• Manage expansion, retention, and revenue growth across your book of business.
• Identify bottlenecks across onboarding, activation, engagement, and retention, then design solutions to improve outcomes.
• Run marketplace experiments focused on incentives, workflows, operational processes, and liquidity improvements.
• Collaborate closely with Product, Operations, and GTM teams to translate customer feedback into platform improvements.
• Develop scalable systems and best practices that improve partner success and marketplace efficiency.
• Monitor performance metrics and proactively identify opportunities to increase partner productivity and marketplace growth.
• Serve as the voice of customers internally while driving measurable business results.

Ideal Background

• 2–8 years of experience in account management, business operations, customer growth, partnerships, marketplace operations, or related customer-facing roles.
• Proven experience owning and exceeding revenue targets, expansion goals, or commercial KPIs.
• Strong track record of managing strategic customer relationships and driving measurable business outcomes.
• Experience working at high-growth startups, preferably from Series A through pre-IPO stages.
• Excellent communication, relationship-building, and stakeholder management skills.
• Strong operational mindset with the ability to identify problems, design processes, and execute solutions.
• Demonstrated ability to work cross-functionally across operations, product, and go-to-market teams.
• High ownership mentality with a bias toward action and execution.
• Strong academic background with evidence of high achievement throughout career progression.

Preferred

• Experience in marketplace businesses, advertising technology, media partnerships, recruiting, staffing, or similar relationship-driven industries.
• Background in account management roles that carried expansion, upsell, or revenue responsibilities.
• Experience working with supply-side marketplace customers or business owners.
• Exposure to startup operations, growth, or strategic initiatives.
• Evidence of exceptional achievement, entrepreneurial pursuits, competitive athletics, side businesses, or other standout accomplishments.
• Experience working in highly competitive, performance-driven environments.

Compensation and Benefits

• Base salary: $125K–$200K.
• On-target earnings: $165K–$255K.
• Competitive equity package.
• Visa sponsorship available for qualified candidates.
• Opportunity to join a rapidly scaling Series B marketplace company.
• Significant ownership and direct impact on company revenue growth.
• Exposure to product, operations, marketplace strategy, and GTM functions.
• Fast-paced, high-performance culture with substantial career growth opportunities.
• Work alongside top operators, founders, and marketplace leaders in a highly collaborative onsite environment.

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