About this role
Job title: Strategic Account Manager (Korea)
About the Role Copeland is seeking a Strategic Account Manager for Korea to develop and maintain relationships with key HVACR stakeholders, understand customer strategy, and orchestrate internal teams to deliver value propositions. The role drives expansion and cross-sell opportunities through account planning and negotiation with OEMs while staying abreast of industry trends.
What You'll Do
- Develop and maintain relationships with key HVAC, Cold Chain & Comfort Controls, Dixell stakeholders.
- Develop deep understanding of customer strategy to champion appropriate support needs and HVAC-R product opportunities.
- Collaborate with and orchestrate internal account team members (e.g., Systems Engineer, Technical Sales Engineer, etc.) to ensure value propositions are appropriately delivered.
- Conduct periodic account planning to strategically identify expansion & cross-sell opportunities in collaboration with regional Sales Managers.
- Lead contract and pricing negotiations with OEM customers.
- Manage pipeline of opportunities, including recording as required in CRM or other tools.
- Serve as main point of contact for set of assigned accounts; route inquiries as necessary to Customer Success Reps.
- Conduct regular field visits to better understand customer processes and needs.
- Actively engages to stay updated on HVACR industry trends and competitor activity.
What We're Looking For
- Educational Background: BS/BA – University graduate preferred.
- Professional Qualifications: Major in mechanical or electrical engineering preferred.
- Over 5 years’ experience for HVACR Sales environment.
- Requirements and Attributes: Good spoken & written English; Proficiency in computer skill; Good at utilizing Microsoft office (Excel and PowerPoint); Communicative leader.
Nice to Have
- None specified.
Compensation & Benefits
- We offer flexible and competitive benefits plans to meet individual/family needs, including flexible time off plans and paid parental leave (maternal and paternal), vacation and holiday leave.
- Our commitment to inclusion and belonging and a culture of openness and collaboration support personal and professional growth.
- Copeland is an Equal Opportunity Employer.