About this role
Job title: Strategic Account Manager
About the Role Copeland seeks a strategic sales leader to own and grow strategic customer relationships, lead complex sales cycles, and develop long-term account strategies. The role focuses on delivering sustained value for customers and Copeland in a multi-stakeholder environment across HVACR technology.
What You'll Do
- Develop and execute long-term, account-specific growth strategies for assigned strategic customers.
- Build and sustain executive-level relationships across customer organizations, serving as a trusted advisor.
- Lead complex, multi-stakeholder sales opportunities using consultative solution-selling practices.
- Coordinate cross-functionally with sales, engineering, and services teams to deliver integrated customer solutions.
- Apply deep market, customer, and technical insight to identify growth opportunities and mitigate risk.
- Maintain accurate forecasts, opportunity plans, and account strategies within CRM systems.
What We're Looking For
- Eight (8) or more years of experience in B2B or technical sales roles supporting complex customer environments.
- Demonstrated success managing strategic or enterprise-level customer accounts.
- Advanced consultative selling, opportunity management, and negotiation skills.
- Ability to engage and influence executive-level customer stakeholders.
- Strong written, verbal, and presentation communication skills.
- Disciplined use of CRM tools to manage pipeline, forecasts, and account plans.
- Legal authorization to work in the country of employment – sponsorship will not be provided.
Nice to Have
- Experience selling complex, technical, or solutions-based offerings.
- Experience leading multi-year account strategies or enterprise-level engagements.
- Technical background in industrial engineering, mechanical engineering, electrical engineering, or a closely related systems-focused discipline.
Compensation & Benefits
- Flexible and competitive benefits plans offer the right options to meet your individual/family needs.
- Flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.