Strategic Account Manager
About this role
Job title: Strategic Account Manager
About the Role As a Strategic Account Manager, you’ll be responsible for maintaining and expanding relationships with strategically important large customers. You’ll serve as the lead point of contact, developing a deep understanding of each client’s business processes, goals, and strategies to align Ascend Learning’s offerings and drive mutual growth and success.
What You'll Do
- Serve as the lead point of contact for strategic account matters, build and maintain strong, long-lasting client relationships, and develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Identify and understand the roles of the clients’ stakeholders, identify champions, users, the technical team, and the economic buyers.
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