Strategic Account Director - Mandarin Speaking

Job title: Strategic Account Director - Mandarin Speaking

About the Role The Strategic Account Director will shape and lead Atlassian's most strategic, Mandarin-speaking enterprise relationships, defining tailored account strategies and ensuring long-term customer success. You will partner with cross-functional teams to accelerate cloud adoption and revenue growth across a high-value customer base.

What You'll Do

• Develop and implement named Account or Territory plans geared at maximizing expansion opportunities across Atlassian’s broad product portfolio and ensuring high customer success.
• Be the main Atlassian point of contact or escalation point for designated strategic Accounts.
• Develop and implement strategic sales plans to acquire and retain high-value accounts.
• Identify key decision-makers within target accounts and build strong relationships with them.
• Build and maintain relationships with C-level and other executive stakeholders.
• Understand the business objectives and challenges of potential customers and position solutions accordingly.
• Collaborate with internal teams, Channel Partners, Product Specialists, Account Managers, and Solution Engineers to deliver solutions that align with customer objectives.
• Lead complex negotiations and contract discussions.
• Conduct market research and stay informed about industry trends to identify opportunities and maintain a competitive edge.
• Provide regular updates and forecasts on sales performance to senior management.
• Develop and maintain a deep understanding of Atlassian's products and services to articulate their value.
• Travel as necessary to meet with clients, attend industry events, and participate in conferences.
• Mentor and guide junior sales team members where applicable.

What We're Looking For

• 15+ years of quota-carrying Enterprise Software Sales experience.
• Experience driving transformation deals in large global accounts with multi-million dollar spend thresholds.
• Experience engaging and building C-level and other executive relationships.
• Experience navigating complex procurement processes with multiple stakeholders and purchasing needs.
• Proficient in leading and guiding a highly matrixed cross-geography team, aligning cross-functional teams toward common goals.
• Experience managing key customer relationships and closing strategic sales opportunities.
• Extensive experience using a CRM to track performance metrics and forecast.
• Building and leading territory and strategic account plans.
• Proactively engages customers with a consultative, solution-oriented approach in discovering new opportunities.
• Proven track record of meeting or exceeding performance targets.
• Ability to inspire and influence teams with energy and enthusiasm.
• Mandarin language proficiency required.

Nice to Have

Compensation & Benefits

• Benefits & Perks: Atlassian offers health and wellbeing resources, paid volunteer days, and a range of other perks.