Store Team Leader - Williston VT

Job title: Store Team Leader - Williston VT

About the Role The Store Team Leader in Williston, VT drives business results, directs team talent, and supports the store leadership team to deliver the legendary L.L.Bean customer experience in an outdoor lifestyle concept store. You will promote our core values and foster a culture where customers and teammates feel included and inspired.

What You'll Do

• Merchandising: Plans maps and executes floor sets by translating Trail Guide and floor sets into compelling merchandise presentations; analyzes reports and uses business acumen to drive sales; completes and supports all visual display and windows execution; coordinates floor sets and replenishment with the Operations Productivity team; implements marketing signage and promotions; manages markdowns and merchandise recovery.
• Customer Experience: Models and fosters a service-first environment; proactively seeks opportunities to convert every customer who enters the store to drive sales and loyalty; acts as Leader on Duty to drive conversion and sales; leverages reports to analyze trends and identify opportunities; implements recognition programs and living the legend efforts; ensures the sales floor is full, sizes are represented, and the fitting room service is top level.
• Training & People: Supports and trains associates, communicates standards and processes, delivers GUIDE training for new hires and ongoing efforts; ensures guides are performing at high levels; supports store champions (buddies) and experts; facilitates new hire product training and seasonal product training materials; maintains employee-facing communications.
• Total Store Accountability & Safety: Aids in achieving financial and area metrics; serves as key holder for opening/closing when required; assigns daily tasks and supports staffing adjustments; provides coaching and feedback; participates in Peak planning and health and safety efforts; maintains cash office per policy.

What We're Looking For

• Proven leadership and ability to develop and motivate a team in a retail environment
• Strong merchandising and floor set planning skills with ability to translate plans into compelling displays
• Exceptional customer service orientation with capability to drive sales and build brand loyalty
• Ability to analyze business reports and identify opportunities to improve performance
• Experience training and coaching teammates and delivering product knowledge programs such as GUIDE
• Commitment to inclusive hiring practices and respectful communication
• Flexibility to fulfill store operations needs, including occasional opening/closing responsibilities

Compensation & Benefits

• Salary: $19.76 - $24.70 per hour (USD); actual pay based on experience and qualifications
• Location: Williston, Vermont; Full-time employment