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Store Sales Assistant

TopFloor
Kafue, Lusaka Province, Zambia; Kitwe, Copperbelt Province, Zambia; Lusaka, Lusaka Province, Zambia; Ndola, Copperbelt Province, Zambia; Solwezi, Northwestern Province, Zambia Posted Oct 7, 2026
Full-time

About this role

Store Sales Assistant

Our client, an innovative brand offering fashionable beauty products, stylish accessories, quality lifestyle items and fun stationery and toys, is looking for passionate and dynamic Store Sales Persons to join their retail team. In this role, the selected persons will be responsible for providing excellent customer service, assisting customers in their purchase decisions, and ensuring the overall success of the store's sales objectives.

Key Responsibilities

  • Greet customers warmly and provide assistance as needed.
  • Educate customers about product features, promotions, and loyalty programs to enhance sales.
  • Process transactions accurately and efficiently using the point-of-sale system.
  • Maintain a clean, organized, and visually appealing store environment.
  • Restock shelves and display areas as needed to ensure product availability.
  • Handle customer inquiries, complaints, and returns professionally and efficiently.
  • Collaborate with team members to achieve store sales goals and targets.
  • Stay knowledgeable about product ranges and industry trends.
  • Participate in store events and promotions to drive sales growth.

Requirements

  • Diploma or Degree in any field.

  • Proven experience in retail sales or customer service is preferred.

  • Excellent communication and interpersonal skills.

  • Strong ability to work independently as well as part of a team.

  • Basic numerical skills for handling transactions and inventory management.

  • Ability to stand for long periods and lift up to 25 kgs.

  • Strong customer focus with a positive attitude.

  • Flexibility to work evenings, weekends, and holidays as needed.

  • Must be able to Adhere to the organization’s SOPs.

  • TopFloor Limited is an equal opportunity employer and does not charge candidates for job placement.

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