Store Manager (Luxury Retail)

ACG_3828_JOB

Our client is a global luxury fashion brand who is looking for a qualified candidate to join their firm.

Sales Growth

• Establish implementation plans.

• Manage sales processes.

• Drive monthly, quarterly, and annual sales performance.

Data Management

• Prepare reports, analyze business data, and provide recommendations based on business indicators such as APT, UPT, merchandise performance, new and existing customer data, retention rate, and conversion rate.

Operations Management

• Manage operational processes and operating standards.

• Oversee day-to-day store operations.

• Manage store image and visual merchandising standards.

Personnel Management

• Recruit, train, develop, and motivate employees.

• Manage attendance, shifts, and work schedules.

• Build a professional working culture and environment.

Customer Relationship Management

• Monitor and manage customer experience.

• Manage customer service processes.

• Conduct customer satisfaction surveys.

• Develop and expand the customer base.

Merchandise Management

• Manage merchandise processes, including inbound, outbound, and inventory activities.

• Evaluate merchandise performance at stores and benchmark against competitors and market trends.

• Manage purchasing activities.

Requirements

• Knowledge & Qualifications

• College degree or higher.

• At least 5 years of relevant management experience in luxury retail or a comparable industry.

• Experience in the beauty industry is an advantage.

• Core Competencies

• Positive and constructive mindset.

• Proactive and creative approach to work.

• Skills

• Fluent English communication skills.

• Advanced problem-solving and communication skills.

• Strong presentation skills.

• Recruitment and talent acquisition skills.

• Strong management and leadership capabilities.

• Goal-setting and performance management skills.

• Warehouse and merchandise management skills.

• Advanced team training and development skills.

• Proficiency in Microsoft Office.

Benefits

• Competitive compensation package with a fixed 13th-month salary and performance-based bonus.

• Premium health insurance.

• Annual performance review.

• Company-sponsored sports activities.

• Training programs and rotation opportunities across subsidiaries.

• Professional and creative working environment with modern equipment.

• Contact: Ha Hoang, Quynh Anh, My Nguyen *

• ​Due to the immense number of applications, only shortlisted candidates will be contacted​.**