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Store Manager/ Filialleitung (m/w/d)

Abercrombie & Fitch Co
Essen, Germany
On-site

About this role

Job title: Store Manager/ Filialleitung (m/w/d)

About the Role The Store Manager leads the Hollister location, responsible for staffing, training, developing, and retaining both part-time and full-time staff, including management career development. They are accountable for all store operations, including hours management, Asset Protection, and salesfloor & stockroom organization, while upholding company standards and delivering a superior store experience with strong customer engagement and brand presentation.

What You'll Do

  • Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
  • Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
  • Ensure all visual displays adhere to Brand and Corporate direction.
  • Recruit, hire, train management and non-management associates.
  • Conduct staffing and scheduling operations and payroll management.
  • Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
  • Analyze reporting to inform decision making.
  • Protect store assets, oversee store maintenance.
  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

  • 2+ years of store management experience, or relevant supervisory experience in a customer facing role
  • Proven ability to drive business results in a fast-paced retail environment
  • Excellent communication, leadership and interpersonal skills
  • Strong ability to build relationships and collaborate effectively
  • Proven results in assessing and developing talent
  • Strong critical thinking & problem-solving skills
  • High attention to detail, thoroughness and accuracy while multi-tasking
  • Self-motivated with ability to take initiative
  • Maintain a strong customer focus & knowledge of current fashion trends.
  • CEFR B2 Fluency in English & German, required

Compensation & Benefits

  • Salary: starting rate €47,000.00 annually (i.e., the recruiting pay range for this position is €47,000.00 - €47,000.00 annually). The starting rate and range may be modified in the future.
  • Benefits and incentives: Quarterly Stores Sales Bonus Program Christmas bonus Indefinite Contract* (pending completion of six months probationary period) Paid time off which can increase with position and seniority Merchandise Discount Comp days and floating holiday Paid Volunteer Day per Year Associate Assistance Program with Headspace; a leading science-based mental health solution app Carrot; a benefit designed to support your parenthood journey Proxalto; annual contribution to a private pension insurance Training and Development Opportunities for Career Advancement Global Team of People Who'll Celebrate you for Being YOU

*Note: Offer may be subject to applicable work visa formalities.

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