Store Manager
About this role
About the Role Store Manager (32hr) at Utrecht leading a diverse team, 4 days per week, onsite. You will oversee day-to-day store operations, develop your team, and ensure excellent customer service and safety standards to drive growth in line with Dr. Martens’ values. What You'll Do
- Day-to-day retail operations (including staffing, training, sales, visual merchandising, key-holding, administration, banking and floor planners) to meet company expectations.
- Overall responsibility for Health & Safety and security within the store, including implementing search procedures.
- Achieving set KPI’s in line with the store budgets.
- Monitoring P&L and managing all controllable costs for the store (including payroll).
- Driving sales targets (e.g., ATV & UPT).
- Implementing and maintaining high standards for customer service within the store.
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