Store Manager
About this role
About the Role You are a confident leader on and off the sales floor, with a growth path as part of the store management team. You lead the store team by driving exceptional customer service, maximizing sales, coaching store staff, and maintaining overall store performance consistently. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region. What You'll Do
- Delivering exceptional customer service by leading the sales floor and fostering team selling.
- Elevating customer service by greeting store customers, sharing brand knowledge, and seeking to understand the needs of the customer.
- Acting as a role model to encourage a positive and productive work environment.
- Ensuring the team is aware of business goals and KPIs and implementing a strategy for attaining sales goals.
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