Store Manager

About the Role At Burberry, you will provide leadership for the store, set an excellent standard and own the employee and customer experience. You will drive performance and growth through outstanding operational and commercial execution, and you will be on the shop floor as a brand ambassador, modeling Burberry behaviours. What You'll Do

• Establish a constant focus on Brand, continually driving engagement, knowledge and passion for Burberry across the store team
• Be on the shop floor and lead on the floor as a brand ambassador
• Monitor, coach and provide feedback to deliver an exceptional customer experience
• Maintain a luxury environment with excellent execution and Visual Merchandising standards
• Drive the use of digital assets to enhance the customer experience
• Retain and develop talent: recruit, develop, mobility and succession planning
• Lead, inspire and manage a high performing, positive store team and foster a learning culture
• Ensure strong product knowledge and propagate the same across the team
• Understand product sales performance and optimise inventory sell-through
• Nurture customer relationships and embed customer-focused behaviours
• Build familiarity with the local market, competitors and talent; identify opportunities to drive performance
• Drive operational excellence and compliance with corporate standards and health & safety
• Prepare and implement an emergency evacuation plan and practice it at least annually What We're Looking For
• Alignment with Burberry Store Management behaviours: Service Focused, Leading to Inspire, Commercially Aware, Developing Talent, Driving Excellence
• Local language plus English; passion for fashion and luxury ethos
• Digital awareness and ability to navigate social media and e-commerce
• Awareness of local employment and retail legislation; flexibility to meet store needs
• Luxury brand or luxury service experience; strong retail management experience
• Track record of sales leadership, with metrics reflecting turnover and team scope Compensation & Benefits
• Base salary generally between $120,000.00 and $125,000.00 per year, at commencement
• Additional compensation including commissions, discretionary bonuses, short/long-term incentives, and company-sponsored benefits
• This is an at-will position.