Store Manager

About the Role The Amorino Store Manager oversees the daily operations of the Paris – Sacré Coeur store, leads the team and ensures sales, service and store standards are met. You’ll plan schedules, train staff, manage inventory and budgets, and drive KPIs to deliver strong performance. What You'll Do

• Plan and promote daily staff schedules; interview, hire, coordinate and discipline employees; ensure the store is stocked and in proper working order.
• Provide training on Amorino Know-how, standard procedures, products, promotions and policies; support ongoing learning across the team.
• Supervise daily tasks, coordinate duties, and ensure accurate product portions, presentation, efficiency and high-quality customer service, store maintenance and sanitation.
• Manage supplier contacts in the owner’s absence; cooperate in budgeting and KPI tracking for sales, profitability, and cost control.
• Complete or delegate weekly frozen and dry goods inventories; place dry/frozen orders according to needs, season and owner guidelines.
• Oversee daily cash management; maintain templates for product traceability, cleaning, machinery maintenance, cleanliness of store areas, and general maintenance.
• Manage posters and signs placement according to Amorino guidelines; monitor gelato servings per employee with scales to ensure balanced turnover.
• Maintain a customer-service oriented attitude, leadership and strong communication with the team. What We're Looking For
• Customer service orientation and a positive, professional attitude.
• Leadership and communication skills with the ability to supervise, train and motivate staff.
• Experience in retail/hospitality operations and inventory management is a plus.
• Strong attention to detail, organisational skills and ability to manage multiple tasks.