About this role
JOB MISSION:
New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for Managers who can lead a high performing team and manage stockroom operations. We need your passion and the desire to be a true brand ambassador as well as your genuine love for retail and operations. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
-
Assume full responsibility for the stockroom to ensure smooth operations and contribute to the store's commercial success
-
Implement and enforce company rules and procedures for maintaining a well-organized and efficient stockroom
-
Make informed decisions that align with store turnover, considering customer profiles and commercial goals
-
Monitor and analyse stockroom performance, proposing improvements and addressing concerns as needed
-
Allocate resources effectively to drive productivity in the stockroom
-
Collaborate with senior management and the visual merchandising team to maintain a trend-focused and brand-relevant stockroom
-
Lead recruitment, induction, training, and development of stockroom team members, ensuring adherence to HR policies
-
Report directly to Store Manager to manage loss prevention effectively
-
Provide feedback on operational performance and suggest improvements during regular catch-ups with senior management
-
Collaborate with external business partners to ensure a safe and compliant working environment
-
Part of the senior team to carry store responsibilities such open/close, store emergency evacuation and any others duties required by the management team.
REQUIREMENTS FOR SUCCESS:
-
Team Player
-
Proven experience in a supervisory or management position, preferably within a retail stockroom
-
Ability to lead and coach a team
-
Knowledge of retail KPIs
-
Previous experience in retail desirable
-
Demonstrate customer service skills
-
A passion for retail operations
-
Desire to learn
-
Ability to perform basic maths and general retail operational processes
-
Understanding of POS register systems
-
Effective communication skills
-
Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
-
Competitive compensation
-
Potential to earn more through our Retail Bonus Scheme
-
Great development opportunities
-
Inclusive working environments across all our European locations
-
Generous staff discount
-
Project involvement across our European region
-
Flexible uniform package