Steward / Facility Manager

Steward / Facility Manager

1159 Realty Nigeria Limited is a fast-growing real estate company committed to making property ownership accessible through innovative, affordable, and customer-focused real estate solutions. We are passionate about excellence, integrity, and building a high-performing team that delivers exceptional value to our clients across Nigeria.

Steward / Facility Manager

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 2 - 4 years
• Location Kwara
• City Ilorin
• Job Field Administration / Facilities

Job Summary

• 1159 Realty Nigeria Limited is seeking an experienced and commercially minded Facility & Property Manager to oversee the management of the company's offices and properties.
• The role also involves developing and managing the company's stewardship services. The successful candidate will be responsible for sourcing and supervising stewards, securing stewardship contracts, managing service delivery, and building a profitable service offering while maintaining 1159 Realty's standards of excellence and professionalism.

Key Responsibilities

• Facility and Property Management

• Oversee the maintenance, cleanliness, security, and general condition of company offices and managed properties.

• Coordinate inspections, repairs, preventive maintenance, and facility service providers.

• Manage relationships with HNIs, annual tenants, and short-let guests with professionalism, discretion, and excellent customer service.

• Coordinate property handovers, guest check-ins and check-outs, tenancy renewals, and maintenance requests.

• Source tenants for vacant annual rental properties and generate bookings for short-let apartments in collaboration with the relevant teams.

• Stewardship Business Development and Management

• Develop and grow 1159 Realty's stewardship services.

• Identify and secure stewardship contracts from residential estates, private homes, corporate offices, and other prospective clients.

• Recruit, screen, onboard, train, and deploy competent stewards to client locations.

• Develop service packages, pricing proposals, and staffing plans in collaboration with management.

• Manage client relationships, service agreements, staff scheduling, and service delivery standards.

• Supervise deployed stewards and conduct periodic quality checks to ensure client satisfaction.

• Monitor contract revenue, staffing costs, service expenses, and profitability.

• Identify opportunities to expand the company's stewardship client base and secure repeat business.

• Internal Stewardship and Office Upkeep

• Supervise the company's internal steward and ensure that all offices meet established cleanliness and presentation standards.

• Monitor attendance, conduct, productivity, and compliance with assigned duties.

• Ensure proper management of cleaning materials, equipment, and consumables.

• Reporting, Safety, and Asset Protection

• Maintain property, tenant, maintenance, stewardship staff, and client contract records.

• Ensure appropriate safety, security, and access-control measures across managed facilities.

• Submit periodic reports on property occupancy, maintenance costs, stewardship contracts, revenue, expenses, and operational performance.

• Ensure that expenditure, recruitment, service agreements, and other commitments follow approved company procedures.

• Qualifications and Experience

• Bachelor's degree or HND in Estate Management, Facilities Management, Business Administration, Hospitality Management, or a related discipline.

• 2–4 years of relevant experience in facility or property management.

• Demonstrable experience in the stewardship, professional cleaning, housekeeping, or outsourced facility services business.

• Experience recruiting and supervising frontline service personnel and managing client contracts.

• Strong business development, client relationship management, negotiation, and cost-control skills.

• Professionalism, discretion, integrity, accountability, and the ability to serve HNI clients.

• Key Performance Indicators

• Maintenance quality and condition of managed properties.

• HNI client, tenant, and guest satisfaction.

• Successful tenant placements and short-let occupancy.

• Number and value of stewardship contracts secured.

• Number of stewards recruited, trained, deployed, and retained.

• Stewardship revenue, contract profitability, and client retention.

• Service quality, complaint resolution, and timely reporting.

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