About this role
At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.
Our guiding principle is simple: we are successful when we help others become successful.
Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.
Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving. While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.
Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy in both English and Spanish.
You will:
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Interview and onboard candidates
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Select candidates for the right jobs based on qualifications and desire
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Perform reference and background checks
What We Offer
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Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.
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Growth Opportunities: Regular check-ins with your manager and a supportive team environment.
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Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.
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Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.
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Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.
You have:
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1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background
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Excellent written and verbal communication in both English and Spanish
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MS Office proficiency
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Reliable transportation to visit client sites on a regular basis
Pay: $20.00 - $26.00 an hour + monthly bonus opportunities
Location: Bensenville, IL (Onsite)
Benefits
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Medical, Dental Vision
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Life and Long-Term Disability Insurance
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Employee Wellness Program
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Pet Insurance
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Commuter Benefits
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Consumer Discount Program Membership
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401(K) Retirement Plan with Employer Match
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8 Paid Holidays
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15 days of Paid Time Off (PTO) the first year
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3 days of Paid Community Service Time (CTO)
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3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks
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Want to Take the Next Step?
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If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.