Staff Software Engineer / Technical Lead

Staff Software Engineer / Technical Lead

Location: Houston, Texas (Hybrid)

Alternate

Location

Westlake, Ohio, Louisville, Kentucky, Chicago, Illinois

Role Overview

We are seeking a highly technical Staff Software Engineer / Technical Lead to drive the evolution of a critical field service and work order management platform. This individual will serve as the most senior technical resource on the team, providing architectural direction and hands-on guidance as the organization transitions its truck service operations from a legacy application environment to Microsoft Dynamics 365 Field Service. This leadership role involves guiding a team of five to six engineers, coordinating with global offshore development resources, and collaborating closely with external implementation partners to ensure long-term platform scalability, integration, and performance.

Key Responsibilities

• Serve as the primary technical lead and subject matter expert for the Field Service technology ecosystem.

• Provide architectural direction and technical oversight for the implementation and support of Microsoft Dynamics 365 Field Service.

• Lead the modernization effort and transition from legacy work order management systems to the new Microsoft Dynamics-based solution.

• Drive integration strategies across enterprise platforms, customer systems, and custom integration environments.

• Ensure the work order platform effectively supports operational workflows, technician communications, scheduling, dispatching, and customer invoice generation.

• Establish application performance standards and gain a deep, lower-level understanding of the code to measure and tune system reliability.

• Guide, mentor, and train legacy team members to expand their Microsoft Dynamics 365 expertise.

• Direct a team of approximately 5-6 engineers while coordinating deliverables with offshore development resources.

• Drive best practices for software development lifecycle management utilizing Azure DevOps.

• Partner with service delivery managers, product managers, and business stakeholders to maximize the operational value of the platform.

• Required Qualifications

• Education: Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline is preferred.

• Experience: Ten or more years of software engineering experience with progressively increasing technical leadership responsibilities, including direct experience supporting enterprise-level platform modernization.

• Technical

Skills

• Hands-on experience implementing, supporting, and enhancing Microsoft Dynamics 365 Field Service solutions. Deep expertise with enterprise system integrations, API-driven architectures, and middleware solutions is required. Strong proficiency with Azure, Azure DevOps, and the Microsoft technology stack is necessary.

• Preferred Qualifications

• Prior experience within vehicle repair, fleet maintenance, truck service, or field service industries.

• Direct operational familiarity with technician workflows, dispatch organizations, or service execution.

• Knowledge of AI, automation, and intelligent service management capabilities within the Microsoft ecosystem.

• Experience collaborating with global system integrators during enterprise technology rollouts.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our

Benefits

• Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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