About this role
Staff Site Reliability Engineer
Role Summary
As a Staff Site Reliability Engineer at Filevine, you are the senior technical authority on the SRE team and a strategic partner to engineering leadership. You don’t just maintain systems — you shape engineering culture, define the technical standard for how Filevine runs in production, and bridge the gap between high-level business goals and robust, internet-scale technical execution. You bring a forward-looking perspective — actively shaping how AI and machine learning drive the future of reliability practice.
You own the roadmap across two critical SRE domains — Observability & Alerting and Platform Infrastructure — and are accountable for ensuring the team solves reliability problems permanently rather than absorbing them as toil. You operate as the senior IC counterpart to the Engineering Manager: technical correctness lives with you. You partner with the Reliability Architect and engineering leadership on significant technical decisions, mentor engineers across experience levels, and influence reliability strategy across the broader organization. Reliability at Filevine protects revenue. You are the senior technical voice responsible for ensuring that uptime, incident response, and every production change meet the operational standard the business demands.
This role does not participate in on-call rotation, but you are deeply invested in the engineers who do — shaping the on-call strategy, tooling, and culture that make production support sustainable and effective.
Who You Are
The Technical Authority
- Master of the Craft: You bring deep expertise in distributed systems, cloud infrastructure, observability, and reliability engineering. You raise the technical standard for every engineer around you and thrive where the challenges are complex and the stakes are real.
- Technical Leader and Mentor: You are passionate about mentoring engineers and investing in their growth. You influence technical direction and communicate production risk clearly across engineering, product, and executive audiences.
- Forward-Thinking & AI/ML Fluent: You bring deep knowledge of AIOps and dri