About this role
Job title: Staff Engineer
About the Role Databricks is seeking a Staff Engineer to operate at the intersection of Product development and Machine Learning within the Customer Engagement and Docs platform. You will gain a deep understanding of user behavior, identify factors contributing to problems, and leverage Product, Machine Learning and Large Language Models to analyze intricate technical use cases within a secure enterprise environment—and ultimately provide a path to resolving them.
What You'll Do
- Lead design, development, and deployment of systems for evaluation, answer retrieval and quality improvement to help customers.
- Lead architectural decisions to ensure performance, reliability, and accuracy of the knowledge systems.
- Drive engineering excellence through design reviews, code quality, testing strategies, and performance optimizations.
- Deliver high-quality, production-ready code and services end-to-end—including performance tuning, resiliency improvements, and debugging in live environments.
- Contribute to longer-term technical planning and support strategic initiatives in Assistant and Support organizations.
What We're Looking For
- 6+ years of industry experience building and operating large-scale distributed systems.
- Demonstrated proficiency in machine learning and software engineering, with a strong product-oriented approach.
- Ability to define and structure solutions in ambiguous problem domains.
- Ability to mentor and guide junior engineers, and to collaborate across team boundaries.
- Track record of driving high-impact, technically complex initiatives that deliver customer or business value.
- Prior experience with retrieval systems and search technologies is a plus.
Nice to Have
- Prior experience with retrieval systems and search technologies is a plus.
Compensation & Benefits
- Local Pay Range: $190,000—$260,000 USD.
- Potential for annual performance bonus, equity, and benefits as listed.
- Benefits details per region available on request.