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SSO Strategy & Operations Manager (Hub)

Novartis
Singapore Posted Sep 29, 2026
On-site

About this role

SSO Strategy & Operations Manager (Hub)

Oversees the strategic and operational planning/ management from a clinical trial execution perspective. Oversight of budget and resource allocation within assigned trial. Enables operational excellence through process improvement and knowledge sharing across trials within program/franchise. Enables an empowered organization that can navigate in a matrix environment and adjust quickly to business needs.

About the Role

Major accountabilities:

  • Manage all operational aspects of assigned clinical trials / projects -Accountable for quality & completeness of qualification & governance documentation
  • Provide mentorship/coaching -Identify training needs & prepare/develop adequate training materials
  • Ensures trial site selection, activation, enrolment, resource allocation, timelines & budget commitments are delivered per established trial objectives
  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt Key performance indicators:
  • Timely, efficient and quality execution of trials and trial related activities within assigned clinical program(s) within budget, and in compliance with quality standards.
  • Appropriate funding and resourcing for assigned clinical program(s).
  • Adherence to Novartis policy and guidelines and external regulations.

Minimum Requirements:

  • Tertiary qualifications degree in life sciences (Science, Pharmacy, Nursing) or similar
  • Experience 5-15 years clinical research experience
  • Prefer experience in more than one of following areas -project management, budgeting, finance, resourcing

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB)

Division Development

Business Unit Development

Location

Singapore

Site Mapletree Business City (MBC)

Company / Legal Entity SG90 (FCRS = SG015) Novartis Asia Pacific Pharmaceuticals Pte. Ltd

Functional Area Research & Development

Job Type Full time

Employment Type Regular

Shift Work No

Job ID REQ-10087206

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