SRE - LAT

SRE - LAT

Location: Austin, Texas (On-site)

Role Overview

We are seeking a skilled and proactive Site Reliability Engineer to co-own critical production service designs and ensure exceptional system reliability. This role focus on driving reliability and observability improvements across our engineering verticals. The successful candidate will leverage monitoring and telemetry data to address challenges, design robust solutions, and build internal tools to make maintaining production services safer and more efficient.

Key Responsibilities

• Co-own critical production service designs to ensure high reliability is achievable and measurable.

• Drive reliability and observability improvements in the services within the engineering verticals.

• Use monitoring and telemetry data to help teams make informed decisions on reliability challenges and design solutions to improve them.

• Build and improve internal tools and automation software to make maintaining production services easier and safer.

• Lead reliability-focused practices such as Failure Analysis, Load and Capacity Planning, Service Reviews, Architecture Designs, and Incident Postmortems.

• Develop Infrastructure as Code to ensure consistent and reproducible environments.

• Build SRE dashboards from SLIs to measure SLO adherence.

• Define and implement necessary auto-healing and fault-tolerant systems.

• Act as a key point of contact for production application issues, working closely with engineering leadership.

• Required Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

• Experience: Five years of experience in an Infrastructure, SRE, DevOps, or CloudOps role, with proven experience leading and managing a small team.

• Technical

Skills

• Proven experience diagnosing and resolving indexing issues in relational databases such as PostgreSQL, MySQL, SQL Server, or Oracle. Strong understanding of query optimization, execution plans, and database internals is required. Proficiency with database performance monitoring tools, experience with Azure cloud services, and familiarity with cloud-performant microservices and event-driven architectures are essential. Candidates must demonstrate strong knowledge of software development methodologies, infrastructure-as-code toolsets, and distributed monitoring experience including logging, metrics, and tracing.

• Preferred Qualifications

• Experience with Kubernetes administration is a distinct advantage.

• Strong understanding of information security concepts and terminology.

• Proactive and structured approach to problem-solving with a strong focus on client delivery.

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Everforth Apex

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.