Sr. Technical Program Manager - Consumer Group

Sr. Technical Program Manager - Consumer Group

Category Program Management & Business Operations

Location

Mountain View, California; Oakland, California

Job ID 22752

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Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With tens of millions of customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. Our mission is to power prosperity around the world by helping customers put more money in their pockets, save time by eliminating work, and have confidence in every financial decision they make.

Our strategy is to be an AI-driven expert platform that brings together data, AI, and human expertise to deliver done-for-you experiences and fuel our customers' financial success. Across TurboTax, Credit Karma, QuickBooks, Mailchimp, Intuit Enterprise Suite, and Intuit Accountant Suite, we are using technology to solve our customers' most important financial challenges at scale.

Intuit's Consumer Group is dedicated to powering prosperity by helping consumers improve their financial success. Through our consumer platform, we are transforming how customers manage some of the most important moments in their financial lives by combining world-class technology, AI, data, and human expertise.

Come join the Consumer Group Program Management Office as a Senior Technical Program Manager. This role will deliver strategic capabilities and experiences within the Personal Finance organization, a critical part of Intuit’s Consumer Ecosystem strategy to build deeper relationships with customers, and be a trusted part of customers’ financial journeys. Whether it is building financial foundations, optimizing wealth and protecting assets, or everything else in between. Our platform provides targeted guidance, experiences, and tools that proactively adapt to fit our members’ current situations and future intentions, delivering everyday value and meaningfully improving the financial health of the millions of members who depend on us.

We are looking for creative problem solvers and strong program leaders who can connect strategy to execution, lead cross-functional teams, and drive complex technical programs to successful outcomes.

As a Senior TPM, you will bring together business, product, and technology teams to develop and execute high-quality program plans, navigate risks and dependencies, and drive data-informed decisions. You will rapidly develop expertise in new technical domains, build trusted relationships across teams, and help teams deliver our highest-impact priorities with quality and speed.

Responsibilities

• Strives for Operational Excellence

• Deliver on business and technical outcomes

• Deliver high-quality program plans with clear milestones and well-defined success measures, involving multiple contributing teams and phases

• Uncover risks and dependencies, escalate blockers, and work across teams to determine optimal paths forward.

• Clearly communicate program progress, leveraging data to surface trends, inform decisions, and drive next steps.

• Identify continuous improvement opportunities and work with stakeholders to implement.

• Leverage proven frameworks and contribute to best practices, tools, and templates that help teams execute effectively.

• Exhibits Boundaryless Leadership

• Establish credibility and build trusted relationships across teams

• Bring stakeholders together across product, engineering, design, and business functions to identify workstreams, align on outcomes, and drive program delivery.

• Technical

• Rapidly absorb and process information about new technical domains and apply critical thinking and structured problem-solving to

• program delivery.

• Demonstrate a firm grasp of software development lifecycle methodologies

• Facilitate technical risk, issue, dependency, and trade-off discussions, ensuring decisions align with program objectives.

• Able to ask the right questions to help identify technical gaps and facilitate decisioning process

• Strategically Focused

• Understand the organization's strategy, business/operating model, and performance drivers, and use that context to contribute to program delivery.

• Prioritize within the project or program and surface trade-offs and recommendations to stakeholders

• Demonstrate end-to-end thinking: Bring all of the critical pieces together – strategy, business goals, design, execution, technology, and customer needs

Qualifications

• Strong Technical Program Management experience, including 3-5 years leading technology-focused programs involving multiple cross-functional teams.

• Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs

• Strong technical aptitude and working knowledge of software development approaches, architecture, and the software development lifecycle, with the ability to communicate effectively with engineers and technical leaders.

• Proven ability to leverage program and project management best practices to drive program plans, dependency management, and risks mitigation in a matrixed environment.

• Excellent written and verbal communication skills, with the ability to create clarity from ambiguity and communicate effectively with technical and non-technical audiences.

• B.S. in a technical discipline preferred or equivalent work experience.

• Agile/CSM experience or training preferred.

• PMP preferred.

• Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

• Mountain View 155,500 - 210,500

• Oakland, CA 155,500- 210,500