Sr Systems Support Engineer

Harris Computer

onsite

Baroda, India Posted Aug 10, 2026

About this role

Providing premium client services, working with the client, tracking their ongoing issues, and helping them resolve those issues.
Providing weekly/monthly client read-outs and presentations
Client's point of contact on any application/database performance issue.
Excelling at AppDynamics - Application performance management tool and utilizing it to monitor/evaluate application performance.
Identify, qualify & help drive the issues/bugs to remediation/resolution.
Keep track of identified issues/fixes and drive this resolution across the client base.
Assess the extremely complicated application and database performance issues and drive them to resolution.
Identify known issues and turn them into an alert and establish operational workflow with operational teams.

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