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Sr. System Engineer (Linux & Telecom)

Transaction Network Services (TNS)
Kuala Lumpur, Malaysia
On-site

About this role

Job title: Sr. System Engineer (Linux & Telecom)

About the Role You will be responsible for deploying, integrating, and supporting Linux-based telecom platforms across lab, staging, and production environments. The role emphasizes reliability, performance, and high availability, with close collaboration with engineering, operations, and product teams to implement solutions and troubleshoot issues.

What You'll Do

  • Deploy and integrate Linux-based platforms supporting telecommunications services across distributed environments.
  • Validate end-to-end system functionality across lab, UAT, and production environments.
  • Analyze system performance, resource utilization, and service behavior; perform log analysis and debugging to isolate issues.
  • Monitor and troubleshoot IP traffic flows, including SIP/RTP signaling paths.
  • Investigate traffic anomalies, session handling issues, and load distribution behavior.
  • Assist in capacity planning and performance tuning across network and application layers.
  • Diagnose and resolve complex issues spanning application, system, and network layers.
  • Provide escalation support for production-impacting events.
  • Collaborate cross-functionally to drive resolution and prevent problem recurrence.

What We're Looking For

  • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
  • 5+ years of experience in system integration, Linux administration, or telecom service engineering.
  • Strong Linux skills (system administration, troubleshooting, command line tools).
  • Strong understanding of IP networking.
  • Experience troubleshooting across application, system, and network layers.
  • Familiarity with monitoring/observability tools (Splunk, Prometheus, Grafana, etc.).
  • Understanding of high availability and distributed system environments.
  • Strong English speaking and writing skills; effective communication across technical and non-technical teams.
  • Participation in rotational on-call support required.
  • Scripting experience preferred (Bash, Python).
  • Experience with cloud systems (AWS, Azure, etc.) preferred.

Nice to Have

  • Scripting experience preferred (Bash, Python).
  • Cloud experience with AWS, Azure preferred.

Compensation & Benefits

  • Competitive compensation package.
  • Comprehensive medical insurance coverage.
  • Transportation allowance.
  • Study assistance allowance to support professional development.
  • Free on-site gym facilities.
  • Monthly wellness activities.
  • Modern, spacious, and comfortable working environment.

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