About this role
Sr. Specialist - Quality Assurance (Hong Kong)
Our Quality Assurance team partners across suppliers, factories, Regulatory Compliance, Sourcing, and Technical Design to protect product integrity from development through bulk production. This Senior Specialist has strong ownership of garments supplier quality and field auditing within the APAC vendor base. The role is expected to operate independently, influence vendor partners, and serve as an on-the-ground QA representative during regular to heavy factory engagement. This role is located in Hong Kong.
What Will You Be Doing?
Quality Assurance Ownership Own quality assurance activities for all product categories, suppliers, factories across the development and production lifecycle.Serve as a senior QA subject matter expert for assigned programs, providing technical guidance and recommendations to cross-functional partners and vendor teams.Proactively identify product quality, testing, manufacturing, labeling, and compliance risks; recommend preventative actions and escalation paths when needed.Partner with Global Home Office teams, Sourcing, Technical Design, Regulatory Compliance, and vendors to support quality decisions and timely issue resolution.
Factory Quality Management & Field Auditing Conduct regular factory visits and on-site audits to evaluate manufacturing processes, production controls, workmanship standards, inspection procedures, testing practices, and adherence to A&F quality expectations.Act as the primary QA field representative within region, building effective relationships with vendor leadership, production teams, and factory quality teams.Assess factory quality systems, production readiness, material controls, corrective action processes, and potential risk areas before and during bulk production.Lead root cause investigations for significant quality, production, or workmanship issues identified through audits, test results, inspections, or partner escalations.Drive corrective action plans with factories and vendors, including follow-up audits and verification activity to confirm sustainable resolution.Document audit findings, production observations, quality risks, supplier commitments, and recommended next steps in clear, actionable reports for QA leadership and business partners.Travel regularly across the APAC region to support factory audits, supplier capability reviews, production issue investigations, quality improvement initiatives, and vendor development.
Supplier Performance & Continuous Improvement Own day-to-day supplier quality follow-up for assigned vendors, factories, or programs; drive accountability through clear communication, follow-up, and documentation.Support supplier scorecard inputs and quality reporting by tracking audit findings, testing failures, corrective actions