About this role
Sr. Specialist, Logistics Execution
Day-to-Day Responsibilities
Operational Leadership & Service Delivery
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Lead day-to-day execution of procurement operations, ensuring timely, accurate, compliant, and customer-focused support across requisition-to-purchase-order and Procure-to-Pay processes.
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Lead and coordinate procurement activities including requisitioning, purchase-order creation and changes, approvals, PO confirmations, urgent purchasing requests, and invoice/PO exception resolution.
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Serve as the primary escalation point for high-impact or urgent procurement issues, including PO delays, policy exceptions, service failures, system issues, and customer escalations.
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Ensure consistent application of global procurement processes, policies, standard work, approval requirements, delegation-of-authority requirements, and internal controls, including partnering with other Regional Procurement Leads to ensure consistency.
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Monitor key procurement KPIs and service delivery, and take timely action on backlogs, aged requests, blocked invoices/exceptions, and other customer- or business-impacting issues.
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Lead performance reviews and root-cause analysis to address service, quality, productivity, supplier, compliance, system, and process issues, and implement sustainable corrective and preventive actions.
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Identify, assess, and escalate procurement-related risks—including compliance, control, system, capacity, and business-continuity risks—through established governance processes and to the Sr. Manager, Supply Chain Operations, as appropriate.
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Provide day-to-day leadership, coaching, and performance management for Procurement Specialists and assigned resources; set clear objectives, provide feedback, recognize performance, and address capability or performance gaps.
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Plan and manage team capacity and capability by assigning and balancing workloads, supporting hiring and resource planning, and leading onboarding, training, cross-training, knowledge transfer, and standard-work documentation.
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Build and sustain a high-performing procurement operations team that demonstrates accountability, customer focus, disciplined execution, data-driven decision-making, continuous improvement, and cross-functional collaboration.
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Partner with the Sr. Manager, Supply Chain Operations, China, on workforce planning, talent development, succession planning, organizational priorities, and resource needs.
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Identify and lead procurement process-improvement initiatives that simplify work, improve quality, reduce cycle time, strengthen controls, increase productivity, and enhance stakeholder and supplier experience.
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Partner with the Procurement Center of Excellence and Shared Services to implement and adopt global processes, policy changes, system enhancements, workflow improvements, automation, analytics, and new ways of working.
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Support audit readiness and control effectiveness through control testing, documentation, audit responses, issue remediation, and implementation of sustainable corrective actions.
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Build strong relationships with internal business partners to communicate priorities, resolve issues, and improve procurement and customer outcomes.
Required Skills
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Bachelor’s degree in Supply Chain, Business, Operations, Finance, or a related field required.
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7+ years of progressive experience in procurement, purchasing, shared services, or related operational functions.
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3+ years of experience leading, supervising, coordinating, or formally influencing a procurement operations team in a high-volume, complex, matrixed, regional, or shared-services environment.
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Demonstrated experience in end-to-end procurement operations, including Procure-to-Pay (P2P), requisition-to-purchase-order processes, purchasing execution, supplier coordination, PO management, and operational issue resolution.
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Demonstrated knowledge of procurement policies, approval requirements, internal controls, compliance expectations, process governance, and data-quality requirements.
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Experience working with cross-functional stakeholders, business teams, and internal customers.
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Experience using KPIs, dashboards, root-cause analysis, and operating reviews to improve service, quality, productivity, compliance, supplier performance, and customer outcomes.
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Demonstrated experience leading process improvements, standardization initiatives, system/process changes, workflow improvements, and/or automation opportunities.
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Strong analytical, problem-solving, and decision-making skills, with the ability to interpret operational data, identify risks and trends, prioritize actions, and drive issues to resolution.
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Strong written, verbal, presentation, stakeholder-management, and escalation-management skills.
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Fluency in written and spoken English.
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Desired Skills
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Experience in a regional, multi-country, global, or centralized procurement/shared-services operating environment.
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Experience with SAP S/4HANA, Ariba, PeopleSoft, or comparable ERP and procurement platforms.
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Experience supporting procurement transformation, ERP implementation projects, or related initiatives.