About this role

9+ month contract (188 business days) - possible extension

ONSITE 5 days - 525 University Ave, Toronto

Must Haves:

8+ years of hands-on experience with Remedy ARS Development.
8+ years working with backend data and BMC ITSM v9+ features.
8+ years of experience mapping business requirements into functional specifications
Experience designing and building custom data-driven solutions
Experience developing reports, ARS code, and integrations in Helix SaaS setting
Public Sector Experience

NIce-to-have:

Bachelor's or master's in business, health, engineering, computer science, or a related field; or equivalent experience.

A Sr. Software Developer is requested to support the automation of the Agency's Intake and Onboarding process, particularly in response to the expanded scope of multi-service offerings made available through the Onboarding Request form. This initiative seeks to eliminate the need for health care practitioners to submit multiple requests, thereby streamlining the onboarding process and enhancing operational efficiency.

Optimization team, then build and unit test the approved solution in lower environments.
Support stakeholders during validation and testing and document both the solution and promotion steps.
Support the development and design of an aligned user profile management tool to support streamlined customer experience in line with PB4P goals.

Desired Skills:

Bachelor's or master's in business, health, engineering, computer science, or a related field; or equivalent experience.
4+ years of experience integrating Remedy solutions with Web Services.
Proven team player who consistently meets demanding deadlines; adept at building relationships, facilitating discussions, and influencing outcomes with stakeholders both inside and outside the organization.
Outstanding verbal and written communication abilities.
Familiarity with privacy regulations and security best practices.
Skilled in conducting design walkthroughs with project teams.
Experienced in reviewing, analyzing, and updating product installation scripts, including encoding, testing, and debugging.
Capable of delivering post-implementation support and resolving technical issues that arise afterwards.
Able to create user and system documentation as needed.
Comprehensive expertise with JIRA or comparable bug tracking platforms.
Strong understanding of project delivery methods within a matrixed organizational structur

Deliverables Include, but are not limited to:

Enhance Helix workflows to support multi-service onboarding.
Build backend processes and Helix workflows aligned with PB4P deliverables to enable new digital product onboarding.
Develop backend automations to support online agreement workflows and provisioning.
Provide documentation, test results, and deployment guidance.
AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.
Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.
INCORPORATED RATE RANGE (7.25 billable hours per day)
$87.38/hr - $104.86/hr Inc.
T4 RATE RANGE (7.25 billable hours per day)
$69.90/hr - $83.88/hr T4

Sr. Software Developer