Sr. ServiceNow Developer

Sr. ServiceNow Developer

Location: Windsor Mill, MD (On-site)

Role Overview

A Senior ServiceNow Developer is required to perform configuration, development, support, and maintenance of the ServiceNow implementation. This professional works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions. The focus of this position centers on request fulfillment utilizing flow designers through ServiceNow Service Catalogs and key ITIL processes, including Request, Incident, and Hardware Asset Management.

Key Responsibilities

• Develop custom catalog items utilizing Flow Designer and maintain existing workflow catalog items.

• Integrate ServiceNow applications with third-party vendors and external systems.

• Rapidly prototype solutions for new projects.

• Design and develop solutions leveraging ServiceNow applications such as ITSM, CMDB, Hardware Asset Management Professional, Incident processes, and Customer Service Management.

• Troubleshoot, resolve technical issues, and automate manual tasks.

• Align development with established architecture, languages, best practices, and methodologies in an Agile Scrum environment.

• Collaborate on ongoing projects and enhancements with engineers, developers, and team members to keep deliverables on track.

• Follow, maintain, and apply documentation best practice policies and procedures per ServiceNow standards.

• Support deployment activities as required.

• Required Qualifications

• Education: A Bachelor’s Degree with 8 to 10 years of relevant experience, or a Master’s Degree with 6 to 10 years of prior relevant experience, is required. Additional years of work experience are accepted in lieu of a degree.

• Experience: Candidates must possess at least 6 years of experience in the design, development, and support of technology infrastructure, including a minimum of 4 years dedicated to ServiceNow development. Experience with ServiceNow upgrades and Agile development methodologies is necessary.

• Technical Skills

• Proficiency in JavaScript/GLIDE, HTML5, CSS, Ajax, AngularJS, Bootstrap, and jQuery is required. Experience with integration technologies, specifically REST, SOAP, and JSON/XML, along with hands-on experience using Flow Designer and UI Builder, is essential.

• Candidates must hold a ServiceNow Certified Application Developer or ServiceNow Certified System Administrator certification.

• Legal eligibility requires residency in the United States for at least three out of the last five years.

• Preferred Qualifications

• ServiceNow Certified Application Developer.

• ITIL v3 Foundations Certification.

• Proven ability to establish coding standards to ensure consistency across development teams.

• Everforth Apex describes itself as a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a Health Savings Account, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

• Equal Opportunity Employer

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.