Sr Program Manager III, Sub Same Day (SSD)

Job title: Sr Program Manager III, Sub Same Day (SSD)

About the Role The Sr Program Manager III will own strategic, tactical, cross-functional technology programs within the Sub-Same Day (SSD) delivery offering across North America. The role requires scoping and creating project plans, developing scalable processes, coordinating execution, and communicating status, risks, and process/product changes to senior leadership. Strong cross-team coordination, program management, and executive presentation skills are essential.

What You'll Do

• Analyze and solve operational barriers with a focus on identifying root causes and driving opportunities.
• Coordinate with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.
• Develop and utilize data inputs and KPIs to inform operational adjustments.
• Define and create scalable processes to meet growing business demands.
• Partner with Directors, Senior Managers, and other key operational and technical leaders across the organization.
• Own end-to-end delivery for large, ambiguous projects; manage scope and timelines; communicate status, risks, and changes to senior management; demonstrate cross-team coordination and executive-level storytelling.

What We're Looking For

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Knowledge of Excel at an intermediate level (pivot tables, charts, lookups, data cleansing, etc.).

Nice to Have

• Master's degree, or MBA in management, business administration, economics, engineering, marketing.

Compensation & Benefits

• Salary Range: USA, NY, New York - 127,200.00 - 185,000.00 USD annually; USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually.
• Benefits include Medical, Dental, and Vision Coverage; Maternity and Parental Leave Options; Paid Time Off (PTO); 401(k) Plan; Health Insurance, Basic Life & AD&D insurance, EAP, Mental Health Support, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage, etc.
• Sign-on payments and restricted stock units (RSUs) may be included; final compensation will be determined based on experience, qualifications and location.