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Sr. Production Supervisor

Mack Technologies
Westford, Massachusetts; Melbourne, Florida; Juarez, Mexico
On-siteUSD 110,000 - 130,000 / year

About this role

Job title: Sr. Production Supervisor

About the Role Lead and oversee cross-functional operations teams to meet customer expectations for cost, quality, and on-time delivery. This role owns and drives performance across Safety, Quality, Delivery, Inventory, and Productivity (S, Q, D, I, P) KPIs through strong leadership, data-driven decision-making, and continuous improvement initiatives.

What You'll Do

  • Participate in internal ISO audits and ensure compliance with quality standards
  • Lead and facilitate team meetings; document action items and communicate customer concerns and business priorities effectively
  • Identify resource gaps across the department; develop and implement strategic solutions
  • Drive continuous improvement initiatives using CI tools and methodologies; ensure timely closure of Corrective Action Requests (CARs) aligned with quality objectives
  • Support production planning and execution based on material plan and capacity/demand analysis
  • Monitor production performance across the floor to ensure adherence to build and shipment schedules; experience deploying tools such as HR to monitor and hold accountable the performance of manufacturing cells
  • Enforce established policies, processes, and procedures; mentor junior leaders through best practices and leadership by example
  • Manage, track, and analyze production capacity versus demand to optimize efficiency
  • Lead recruitment and hiring efforts to support production and operational needs
  • Collaborate cross-functionally with all departments
  • Identify, evaluate, and implement best-in-class operational practices across the production floor
  • Lead technical reviews to improve program delivery, cost efficiency, and overall performance
  • Champion continuous improvement culture through leadership, coaching, and implementation of best practices
  • Conduct long-term process assessments and develop solutions to improve reliability and output consistency
  • Develop and implement processes to improve inventory accuracy
  • Serve as backup for Operations Manager as needed

What We're Looking For

  • Bachelor’s degree or equivalent experience required
  • Demonstrated supervisory and leadership experience
  • Strong background in mixed model/medium-volume manufacturing environments
  • Excellent written and verbal communication skills
  • Proven ability to lead, prioritize, and multitask in a fast-paced, dynamic environment
  • Hands-on leadership style with a strong team-oriented approach
  • Strong organizational and problem-solving skills
  • Proven success managing complex cross-functional projects
  • Working in an ISO controlled facility preferred
  • Advanced proficiency in Excel

Nice to Have

  • Lean/CI certificate or Six Sigma Green Belt certification preferred

Compensation & Benefits

  • The annual salary for this role is expected to be between $110,000 and $130,000 depending on a combination of factors, including the candidate’s experience, education, and industry knowledge.

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