Sr Production Manager

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Johnson Controls is looking for a senior leader to manage a critical production and RFID Service Bureau operation in Ciudad de Mexico. This Grade 175 role combines daily manufacturing leadership with technical oversight of RFID printing, encoding, quality, cost, and continuous improvement.

Role Overview

The Sr Production Manager is responsible for leading the assigned operation and ensuring the area runs safely, efficiently, and in line with quality, delivery, and business targets. You will guide Production Supervisors and a multidisciplinary team across production, quality, technical support, and maintenance while keeping a close eye on scheduling, staffing, line balance, scrap, rework, inventory, and customer commitments.

Key Responsibilities

• Lead the production area and RFID Service Bureau to meet safety, quality, delivery, productivity, and profitability goals.

• Direct Production Supervisors and support personnel to deliver daily and weekly output targets.

• Plan and control production demand, scheduling, line balancing, build control, overtime, staffing, and production documentation.

• Monitor operational indicators, costs, inventory, throughput, scrap, rework, and downtime, then drive corrective action.

• Coordinate alignment among Sales, Customer, Demand Planning, and Suppliers to support execution and on-time delivery.

• Review production and quality requirements, identify gaps, and implement timely corrective and preventive actions.

• Support safety training and maintain a safe, healthy, organized, and compliant work environment.

• Lead quality and operational excellence activities, including root cause analysis, continuous improvement plans, and waste reduction.

• Oversee RFID printing and encoding processes, including traceability, ribbon performance, label adhesion tests, and quality checks.

• Support Web Portal RFID connections among ERP, Printer Server, and Service Bureau LAN.

• Develop production layouts and support new product development, new RFID business opportunities, and process improvements.

• Coach supervisors and team members to strengthen accountability, problem solving, and day-to-day leadership.

• How You Will Do It

• You will own the operation with accountability and integrity, keeping safety, quality, delivery, and cost commitments visible every day.

• You will stay close to the work by spending time on the floor, understanding daily issues quickly, and removing barriers for the team.

• You will use facts, candor, and practical problem solving to drive root cause analysis, corrective action, and lasting improvement.

• You will improve every day by building habits around 5S, Kaizen, JCMS, Lean Manufacturing, PDCA, Ishikawa, and SPC.

• You will win as one team by building trust across production, quality, maintenance, planning, sales, and suppliers.

• You will lead with discipline and respect, making sure standards are followed and people have what they need to execute well.

Qualifications

• Bachelor’s degree in Production Engineering, Mechanical Engineering, Industrial Engineering, Automation Engineering, Electrical Engineering, or a related technology field with an emphasis on Industrial Operations or Quality.

• 8 years of experience leading production or manufacturing teams in a fast-paced industrial environment.

• Proven experience managing multidisciplinary teams and supervising Production Supervisors.

• Strong background in safety, quality management, production planning and control, scheduling, staffing, line balancing, and overtime control.

• Knowledge of RFID technology, RFID Service Bureau operations, and RFID industrial printing systems.

• Experience with RFID and thermal printer configuration, including Zebra (ZPL), SATO (SBPL), and Avery Dennison (MPCL).

• Ability to interpret KPIs, financial indicators, and production data and convert them into clear action plans.

• Working knowledge of Lean Manufacturing, FMEA, PDCA, Ishikawa, Statistical Process Control (SPC), and formal problem solving.

• Experience with laboratory and industrial testing, including product validation and process control.

• Strong communication, coaching, organization, and follow-up skills.

• Ability to make timely decisions and hold teams accountable to results.

• Nice to Have

• Knowledge of ERP systems and production data flows.

• Experience with retail and logistics traceability.

• Exposure to large retail chain requirements, RFID, EAS, and label approval processes.

• Experience developing scripts for printing tests.

• Experience in RFID and EAS testing laboratories.

• Experience supporting new industrial products, materials, and process development.

• Experience in a multi-shift manufacturing environment.

• Familiarity with Johnson Controls manufacturing practices and personnel guidelines.

• Why Join Us

• This is an opportunity to lead a critical operation where safety, quality, traceability, and continuous improvement matter every day. You will work with a collaborative team, strengthen supervisors and team members, and help improve productivity, cost performance, and customer execution across a high-demand environment.

• If you are ready to lead production performance and RFID operations in Ciudad de Mexico, we invite you to apply.

• Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.