About this role
About the Role Amazon's Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Sr. Program Manager, Distribution Centers & Food Production to join our Facility Operations Support team. In this role, you will lead strategic programs supporting non-retail grocery operations including distribution centers and food production facilities. The PM drives operational improvements, capacity planning, and process standardization across industrial grocery support locations. What You'll Do
- Own end-to-end program strategy for 5-10 concurrent initiatives impacting multiple facilities.
- Define program objectives, success metrics, and resource allocation across business units.
- Make trade-off decisions between competing priorities with limited executive guidance.
- Develop multi-year roadmaps for operational capability development.
- Manage program budgets ranging from $1M-$10M annually.
- Design and implement standard operating procedures across 15+ industrial facilities.
- Lead capacity planning initiatives for warehouse expansion, equipment procurement, or process changes.
- Analyze operational data to identify bottlenecks, inefficiencies, and improvement opportunities.
- Participate in facility launches, retrofits, or decommissioning projects.
- Establish performance benchmarks and track operational KPIs across facility network.
- Lead working groups with 15-25 stakeholders from operations, supply chain, engineering, and finance.
- Influence VP-level decision-making through data-driven recommendations.
- Negotiate resource allocation and prioritization with peer program managers.
- Resolve conflicts between competing organizational objectives.
- Partner with legal, safety, and compliance teams on regulatory requirements. What We're Looking For
- 5+ years of program or project management experience.
- Experience using data and metrics to determine and drive improvements.
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership. Nice to Have
- Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field.
- 2+ years of driving process improvements experience.
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions.
- Knowledge of general AI tools. Compensation & Benefits
- Salary ranges vary by location: Chicago, IL 115,600-160,000 USD; Jersey City, NJ 127,200-185,000 USD; Nashville, TN 104,100-155,400 USD; Austin, TX 115,600-160,000 USD; Seattle, WA 115,600-160,000 USD.
- Amazon offers sign-on payments and RSUs. Final compensation depends on experience and location.
- Benefits include health insurance (medical, dental, vision, prescription), Basic Life & AD&D and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement, 401(k) matching, paid time off, and parental leave. Learn more about benefits at amazon.jobs/en/benefits.