Sr Mgr, Ops Excellence

Sr Mgr, Ops Excellence

Job Summary/Purpose

This role supports OpCo leadership by driving execution of enterprise aligned priorities, regulatory readiness, and operational performance. It ensures accurate financial and regulatory reporting, maintains an effective operating rhythm, and advance’s reliability by partnering across the Center of Excellences including Operations, Engineering, Work Management, Construction, Strategic Planning, and Asset Management to translate plans into executable field actions to improve reliability. The role will support the Reliability Vice President over New Orleans with overseeing resource deployment and Productivity KPIs, monitors capital and O&M budgets, and translates plans into executable field actions. It provides day-to-day support in guiding our team in a matrixed environment, strengthening organizational capability through coaching and development, and supports storm response activities by assisting in storm reporting, and comprehensive after-action reviews. The position reinforces safety culture and operational risk controls while driving accountability and execution excellence.

Job Duties/Responsibilities

Reliability – Supports system reliability by coordinating cross-functional project activities across the Center of Excellence: Operations, Planning, Reliability Performance, Work Management, Engineering, and Construction. Ensures project plans are executable, aligns crews and schedules, coordinates resource needs, and monitors the quality and progress of capital and O&M reliability initiatives such as the execution of the reliability plan.

• Matrixed Coordination & Accountability – Provides day-to-day project guidance to matrixed partners across Construction, Work Management, and Engineering. Fosters alignment and accountability among internal partners by setting priorities and clarifying regional support needs. It ensures transparent, effective communication with Centers of Excellence, supplying input that shapes goals and performance reviews. Operating in a highly matrixed model, the role fosters alignment, accountability, and strong cross-functional execution.

• Project Management – Influence peers and leaders to be discipline on executing the Reliability plan using structured project management methodologies. Defines project scope, schedules, resource plans, KPIs, and risk mitigation strategies. Maintains project documentation, prepares status updates, facilitates stakeholder reviews, and financial discipline. Ensure key meetings have agenda, actions are captured.

• Organizational Development – The role builds leadership capability across the OpCo by mentoring and coaching, developing high‑potential operational leaders, and providing structured, consistent feedback. It conducts regular one‑on‑one check‑ins to review progress, reinforce safety and productivity, and guide deve