Sr. Manager - Oracle Fusion CX Cloud (Chicago Hybrid)

About the Role Lead the Oracle Fusion CX Cloud strategy within the IT Global Sales organization, driving large-scale implementations and a multi-year roadmap to enable Lead-to-Cash processes. This IT leadership role blends technical depth, business acumen, and team mentorship to optimize the Sales CX stack for global growth. What You'll Do

• Lead end-to-end strategy for Oracle Fusion CX Cloud and define a multi-year roadmap aligned with Motorola Solutions' Lead-to-Cash processes.
• Design scalable, integrated solutions using Oracle Integration Cloud (OIC) for API-led data flow between Oracle CX, ERP (Oracle Fusion/EBS), and third-party systems, including Fusion CPQ and Pricing integrations.
• Oversee multiple CX implementation work-streams, manage timelines, budgets, and resources, ensuring high-quality delivery and ROI targets.
• Serve as primary advisor to executive stakeholders; translate complex requirements into business value and drive alignment on digital transformation initiatives.
• Analyze and re-engineer global business processes; automate workflows and improve user experience for sales and service agents; enhance data integrity using Oracle CX best practices.
• Lead and develop a team of internal analysts and external partners; foster a culture of technical excellence, continuous learning, and agile delivery.
• Drive adoption of Oracle Fusion AI features and plan for AI integrations, including embedded AI agents and Oracle AI Fusion learning paths. What We're Looking For
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• 8+ years of experience in Oracle technologies, consulting, or IT management.
• 4+ years of hands-on leadership experience specifically within Oracle SaaS platforms.
• Proven track record of leading full-lifecycle implementations of IT solutions.
• Functional knowledge of Lead-to-Cash processes.
• Exceptional communication with the ability to influence senior leadership and manage complex organizational change. Nice to Have
• Masters or advanced degree in a technical field.
• Oracle Fusion CX Cloud Certifications (Implementation Consultant or Architect).
• Experience with Oracle CPQ Cloud, Oracle Sales Cloud, Oracle Integration Cloud (OIC), Oracle Incentive Compensation Cloud, or Oracle Field Service Cloud (TOA).
• Prior experience in a 'Big 4' or global technology consulting firm at the Manager or Senior Manager level. Compensation & Benefits
• Target Base Salary Range: $175,000 USD - $190,000 USD per year.
• Benefits include Incentive Bonus Plans, Medical, Dental, Vision, 401K with Company Match, 10 Paid Holidays, Generous Paid Time Off Packages, Employee Stock Purchase Plan, Paid Parental & Family Leave, and more.
• Note: Candidate must be in the Chicago office 1-2 days per week.