Sr. Manager of Business Intelligence (Onsite - Plano, TX)

Sr. Manager of Business Intelligence (Onsite - Plano, TX)

Position Summary

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

We are seeking a visionary and highly skilled Senior Manager of Business Intelligence to lead our data strategy and analytics initiatives within the Samsung Mobile eXperience (MX) division. This strategic role is pivotal in shaping our business performance through advanced data analysis, executive-level reporting, and the pioneering use of agentic AI. The ideal candidate will take ownership of the full data-to-insights lifecycle, transforming complex information into actionable strategies that drive competitive advantage and operational excellence.

Key Responsibilities

• Strategic Leadership and Analysis: Lead the comprehensive analysis of mobile product sales, market trends, and competitive landscapes. Go beyond reporting to deliver strategic recommendations that inform executive decision-making and long-term business planning.

• Cross-Functional Ownership: Drive collaboration with key cross-functional teams (Sales, Marketing, Finance, and Operations) to build and scale trusted, governed data products that are fully aligned with overarching business goals.

• Agentic AI and Advanced Analytics: Champion the development and integration of agentic AI applications to revolutionize data workflows, automate reporting, and unlock deeper consumer and competitor insights.

• Market and Competitive Intelligence: Own the analysis of internal and external business environments to proactively identify key issues, quantify risks and opportunities, and develop data-driven action plans to strengthen our market position.

• Executive Communication: Translate highly complex data and analytical models into clear, compelling narratives and actionable insights for senior leadership. Present findings and strategic recommendations to executive audiences.

• Process Innovation: Continuously evaluate and enhance internal capabilities, data infrastructure, and analytical processes to build a best-in-class business intelligence function.

• Ideal Candidate

• A strategic, results-oriented leader with a proven track record of leveraging data, analytics, and AI to drive significant business impact.

• Possesses deep expertise in market analysis and competitive intelligence, capable of converting insights into high-impact corporate strategy.

• A mentor and innovator, passionate about building data literacy and fostering a culture of data-driven decision-making.

• Skills and Qualifications

• Minimum Qualifications

• Experience: 8+ years of progressive experience in business intelligence, data science, or a related analytical field. Direct experience in the telecommunications or consumer electronics industry is strongly preferred.

• Technical

Skills

• Mastery of SQL for complex database querying and data manipulation. Advanced proficiency in Excel and BI visualization platforms (Tableau, Power BI). Demonstrated experience with advanced analytical models and a strong understanding of agentic AI applications.

• Education: Bachelor’s degree in Business, Computer Science, Finance, Engineering, or a related quantitative field. A Master’s degree is highly preferred.

• Leadership and Communication: Exceptional ability to influence and communicate effectively across all levels of the organization, from technical teams to senior executives. Proven experience in leading projects and mentoring team members.

• Life at Samsung and

Benefits

• Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/ Benefits - https://www.samsung.com/us/careers/benefits/

• Diversity and Employment Policy: Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or disability.

• Reasonable Accommodations: Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact the appropriate team for assistance.