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Sr. Manager, AB Canada, Amazon Business Canada

Amazon
Canada

About this role

Job title: Sr. Manager, AB Canada, Amazon Business Canada

About the Role Canada Country Manager for Amazon Business Canada will own AB Canada's commercial go-to-market — accountable for revenue delivery, organizational leadership, product strategy, and market development across Commercial, Public Sector, and Strategic segments. This is a true general manager role where you own the P&L, the team, customer relationships, and Canada's strategic agenda within AB's worldwide organization.

You will lead a team of senior sales managers and specialists, be the primary voice to AB Canada's worldwide leadership on investment priorities and product roadmap, and represent Amazon Business externally at the C-suite level with Canada's major commercial and public sector organizations. You will be entrepreneurial and innovative — thinking big while driving the day-to-day rigor of a large, fast-moving business. You will define Canada's long-term strategy, advocate for required resources, and build a team and culture that set the standard for AB markets that follow.

What You'll Do

  • Own Canada's CPS revenue delivery across Tail Spend and Managed Spend motions; deliver and exceed OP2 goals.
  • Define and execute AB Canada's annual operating plan (OP1/OP2), including goal-setting, resource allocation, headcount planning, and investment prioritization.
  • Lead quarterly and annual business reviews with AB NA and WW leadership, translating Canada's performance trajectory into compelling investment cases.
  • Build Canada's two-motion TS/MS portfolio, balancing near-term delivery with long-term pipeline health and market development.
  • Define Canada's long-term business strategy based on competitive dynamics, customer trends, and the evolving B2B procurement landscape.
  • Lead, develop, and hold accountable a team of 70+ across Commercial, Public Sector, Strategic, CAM, and product functions; build leadership bench and succession depth.
  • Set cultural standards: high bar, customer obsession, and bias for action; create an environment where the best people want to work and grow.
  • Make hard people and organizational decisions quickly, including talent assessment, restructuring, and performance management.
  • Own Canada's product parity agenda — driving inclusion in WW product launches and partnering with ABFI, ESI, and central teams needed to close feature gaps.
  • Partner with AB's global product, tech, and retail organizations to represent the voice of Canadian customers and influence the worldwide roadmap.
  • Position Canada as a WW innovation reference market — co-designing product launches, piloting new capabilities, and exporting learnings globally.
  • Lead Canada's Go-To-Market strategy for emerging motions including Managed Spend, RFx/contracting, and new customer segments.
  • Represent AB externally at the C-suite and board level with Canada's largest commercial, enterprise, and public sector organizations.
  • Engage government relations, industry associations, and procurement bodies to strengthen AB Canada's market position and regulatory standing.
  • Build and maintain executive relationships with strategic accounts, channel partners, and key external stakeholders.
  • Serve as a visible external voice for Amazon Business in the Canadian market.

What We're Looking For

  • Bachelor's degree.
  • 6+ years of team management experience.
  • Experience delivering results, setting strategy, and running a large volume and high-profile business.
  • Experience as a senior manager, including managing managers.

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