About this role
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Job Description
- Coordinate overall FTL transportation operations to ensure efficient and on-time service
- Develop and maintain strong relationships with carriers, customers, and logistics partners
- Negotiate freight rates while maximizing profitability and maintaining service quality
- Monitor shipments and resolve service issues, delays, claims, and operational challenges in a timely manner
- Collaborate with internal departments including operations, dispatch, customer service, and accounting to support daily business activities
- Provide guidance, support, and timely performance feedback to team members
- Assist with process improvement initiatives and special projects as assigned
- Support administrative tasks and reporting requested by management
- Perform other duties and responsibilities as assigned
Qualifications
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Bilingual proficiency in Korean and English is preferred, as the role involves frequent communication with Korean-speaking clients and partners in both the U.S. and Korea
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Excellent verbal and written communication skills
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Excellent interpersonal and customer service skills
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Excellent sales and customer service skills
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Excellent organizational skills and attention to detail
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Excellent time management skills with a proven ability to meet deadlines
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Strong analytical and problem-solving skills
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Strong supervisory and leadership skills
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Ability to prioritize tasks and to delegate them when appropriate
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Ability to function well in a high-paced and at times stressful environment
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Proficient with Microsoft Office Suite or related software
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Education and Experience
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Bachelor’s degree or Equivalent combination of education and experience required
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Minimum 4+ years of experience in freight forwarding, trucking, or logistics industry preferred
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Supervisory experience preferred
Additional Information
All your information will be kept confidential according to EEO guidelines.
Physical Requirements
- Ability to sit in front of a desk and/or in from of the computer for long periods
- Repetitive use of hand/grasping product, writing and typing
- Must be able to lift up to 5 pounds at times
NO C2C