Sr. Insights Program Manager

Sr. Insights Program Manager , Audits and Insights Team

Description

• Role Overview
• The Audit Strategy & Governance Manager will serve as the strategic architect for AIT's planning, governance, and executive reporting mechanisms. This role owns the development and execution of multi-year strategic planning (3YP), annual operating plans (OP1/OP2), quarterly business reviews (QBRs), and director-level deep-dive analyses. The position drives organizational excellence through standardized mechanisms, automation, and innovation across the AIT organization.

Key Responsibilities

• Strategic Planning & Governance

• Lead the development and execution of AIT's 3-Year Plan (3YP), OP1, and OP2 planning cycles, ensuring alignment with organizational objectives and stakeholder commitments

• Own the quarterly business review (QBR) process, delivering executive-ready narratives that connect operational metrics to strategic outcomes

• Design and maintain standardized governance mechanisms across AIT programs, ensuring consistency in planning, reporting, and decision-making frameworks

• Partner with leadership to define and refine kingpin goals, establishing clear measurement frameworks and success criteria

• Executive Reporting & Analytics

• Build and maintain executive-level reporting infrastructure that provides VP and Director-level visibility into key performance metrics, strategic initiatives, and program health

• Prepare concise, high-judgment narratives and recommendations for senior leadership reviews, translating complex operational data into actionable insights

• Conduct director-level deep-dive analyses on critical business questions, identifying root causes and recommending data-backed solutions

• Develop measurement frameworks and KPIs to track audit effectiveness, ROI, and stakeholder influence

• Automation & Innovation

• Lead the development and implementation of comprehensive reporting automation pipelines to establish "one source of truth" for AIT reporting

• Partner with technical teams to streamline data collection, automate reporting processes, and eliminate manual overhead

• Drive continuous improvement initiatives that leverage technology and innovation to scale governance mechanisms

• Identify opportunities to standardize and automate cross-functional reporting and planning processes

• Stakeholder Management & Communication

• Collaborate with cross-functional teams including Operations, Analytics, Policy, Technology, Risk, Compliance, and Internal Audit to align goals and ensure effective communication

• Support teams in navigating ambiguous situations with clear, data-backed judgment and strategic guidance

• Build strong relationships with business leaders to understand strategic priorities and translate them into actionable plans

• Ensure transparency and alignment across all organizational levels through effective communication of progress, risks, and performance metrics

• Key job responsibilities

• Key Competencies

• Strategic Thinking: Ability to connect tactical execution to long-term strategic vision

• Executive Presence: Comfort presenting to and influencing senior leadership

• Data-Driven Decision Making: Strong analytical judgment with ability to derive insights from complex datasets

• Innovation Mindset: Proactive problem-solver who anticipates issues and implements creative solutions

• Bias for Action: Ability to work independently, drive results, and seek guidance as needed

• Ownership: Takes end-to-end accountability for strategic planning and governance outcomes

• About the team

• Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The AIT (Audits & Insights Team) serves as a strategic partner in protecting revenue, mitigating risk, and scaling with platform growth. The team has evolved from a reactive compliance function into a proactive strategic enabler, driving precision-led enforcement, intelligence-augmented auditing, and seller advocacy across Amazon's marketplace.

• The Audit Strategy & Governance Manager will work closely with AIT leadership, program managers, and cross-functional stakeholders to ensure the organization operates with strategic clarity, operational excellence, and data-driven decision-making.

• Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job details

• IND, TS, Hyderabad

Project/Program/Product Management--Non-Tech