Sr. Helpdesk Technician
About this role
Sr. Helpdesk Technician Troy, MI Posted: 8/20/2026
Job Description
Job ID#: 64689
Job Category:
Information Technology
Position Type:
Full Time
Remaining Positions:
1
Details:
This position is open to someone located in the Metro Detroit Area who is able work in a hybrid capacity. This employee will be expected to spend 3 days per week on the client site. Monday-Weds or Tues-Thurs. Training will be 2 to 3 weeks all on site in Troy, MI. (also where the ongoing office days will be.) This is a great opportunity for a seasoned helpdesk or field service agent to move into a role with more responsibility. Much of your work will be off phone, and aiding leadership with projects, distributing workloads and completing off phone work such as tasks or web submits.
- Provide professional end-user support via telephone, email or web submits.
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