About this role
About the Role As a Sr. Field Technical Program Manager (TPM) in Databricks' Forward Deployed Engineering team, you will play a pivotal role in delivering complex technical projects that drive customer success and our business growth. Forward Deployed Engineering is part of the Field Engineering (FE) organization, the technical arm of Databricks’ customer-facing teams. The TPM understands our customers’ business goals and can steer technical projects from beginning to end with exceptional outcomes. You will start on projects after a statement of work is agreed and will lead delivery to successful outcomes.
What You'll Do
- Lead post-sales technical engagements, translating customer goals into delivery plans and measurable outcomes.
- Define and manage project plans, milestones, scope, risks, and resource needs across cross-functional teams (engineering, sales, support, operations).
- Drive end-to-end delivery of complex technical projects, ensuring customer success and alignment with business objectives.
- Communicate program status, risks, and value to stakeholders and executives; maintain strong customer relationships.
- Collaborate with Databricks engineering and product teams to remove blockers and ensure timely delivery; manage changes to scope and timelines.
- Champion best practices in field engineering, project governance, and post-sales enablement.
What We're Looking For
- Proven experience as a technical program manager, field TPM, or equivalent in a customer-facing, post-sales environment.
- Ability to understand customer business goals and translate them into technical delivery plans.
- Strong cross-functional leadership and communication skills; ability to drive consensus across diverse teams.
- Experience with cloud platforms, data engineering, or analytics projects.
- Enterprise-scale project delivery experience and risk management.