About this role
About the Role We are seeking a Senior Engagement Manager to lead and deliver complex, multi-workstream cloud transformation programs for AWS Professional Services India. You will own end-to-end delivery, shape cloud strategies, and act as a trusted advisor to senior customer stakeholders, while mentoring others and scaling delivery best practices across teams. What You'll Do
- Own and lead end-to-end delivery of complex, multi-workstream cloud transformation programs, ensuring business outcomes are achieved within schedule, scope, and financial constraints.
- Shape and validate cloud delivery strategies for complex engagements, applying frameworks such as the Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and Engagement Delivery Framework (EDF).
- Serve as a strategic advisor to senior customer stakeholders, leading steering committees, driving alignment, and building deep trusted relationships.
- Proactively identify, manage, and escalate risks and issues; develop and execute mitigation plans; redirect distressed programs to delight customers.
- Maximize engagement value by negotiating conditions of acceptance, managing scope changes, and amending contractual terms within project constraints.
- Drive delivery excellence across engagements by defining and sharing EM best practices, creating reusable mechanisms, and establishing operational excellence.
- Actively mentor and develop team members; perform Technical Promotion Assessments (TPAs) and coach Engagement Managers to raise the bar.
- Participate in pre-sales activities, contributing to proposals, scoping, and business development for complex services engagements.
- Leverage Agentic AI and GenAI to optimize delivery processes, improve team productivity, and drive innovative customer outcomes.
- Collaborate with cross-functional AWS teams including Delivery Consultants, Account Executives, Cloud Architects, and Partner teams to solution and deliver cloud programs.
- Based in India with travel 30-40%. What We're Looking For
- 7+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience.
- 7+ years of leading and delivering enterprise-level IT engagements experience.
- Experience delivering complex, multi-workstream cloud transformation programs for enterprise customers.
- Deep IT consulting expertise with proven track record delivering complex technical programs across enterprise customers.
- Knowledge of Cloud Adoption Framework (CAF), Well-Architected Framework (WAF), and Engagement Delivery Framework (EDF).
- Ability to navigate ambiguity with limited guidance and mentor/d develop others.
- Strong stakeholder management and ability to build trusted relationships with senior customer stakeholders. Nice to Have
- Experience mentoring others and scaling delivery best practices across teams.
- Experience leveraging AI/GenAI to drive delivery innovation. Compensation & Benefits
- Mentorship & Career Growth: Continuous knowledge-sharing, mentorship and career-advancing resources.
- Inclusive team culture with diverse experiences.
- Work/Life Balance and flexible working culture.