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Sr Director I, Product Management

Liberty Mutual
Boston, MA, US; Remote, US; Seattle, WA, US; Plano, TX, US
Full-time

About this role

Description

  • Come join the Specialty Product leadership team! Our team is focused on achieving profitable growth for USRM by building innovative products that meet evolving customer and agent needs. We are the profit and loss owners for the Specialty portfolio and strive to innovate, influence, and collaborate with every part of the business and regulators to help USRM reach its profitability and growth goals. We're seeking a Senior Director I, Product Management to oversee the P&L and long-term success of our Umbrella line of business. The Umbrella line is on a journey to overhaul our product to position us for long-term profitable growth.

Responsibilities

  • Directly accountable for Umbrella profit and loss, including performance against plan.

  • Creates vision and strategy for Umbrella LOB including but not limited to target market, channel strategy and product features needed to attract customers.

  • Establishes objectives for Umbrella in terms of growth and profitability.

  • Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions.

  • Collaborates within Product and other functional departments to maximize effectiveness of programs while maintaining compliance.

  • Monitors the market place and identifies competitor and industry changes impacting effectiveness or compliance of current programs.

  • Examines all relevant data and works with the appropriate teams to implement changes in pricing position, underwriting standards, sales growth, and claims handling.

  • Works with the various distribution channels across states to develop new business volume and quality standards and objectives, and to monitor the quality of new business sales results

Qualifications

  • Highly developed quantitative analysis and problem-solving skills

  • Excellent leadership and communication skills

  • Proven ability to influence other leaders across an organization 10+ years progressively responsible work experience in an analytically driven environment

  • Previous experience in consulting or call center / customer service analytics in insurance or financial services preferred but not required

  • MBA or advanced degree in quantitative field preferred but not required

  • Employees may apply for a new role after completing 12 months of employment in their current position.

  • Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.

Travel

10%

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