Sr. Digital Product Manager, Product Operations - Tech Enablers & PDLC

Sr. Digital Product Manager, Product Operations - Tech Enablers & PDLC

What you will do

The Senior Product Manager, Product Operations - Tech Enablers & PDLC will help define, evaluate, and scale the tools, platforms, AI agents, workflows, and broader Product Development Lifecycle (PDLC) infrastructure that enable Amgen teams to practice modern product management. Reporting to the Director, Product Operations, this individual contributor role will serve as a hands-on product operations owner for the technology and workflow enablers that help product management and cross-functional teams define product vision and strategy, understand user needs, prioritize opportunities and outcomes, translate strategy into roadmaps, define requirements, align stakeholders, lead delivery, make trade-offs, measure performance, manage the product lifecycle, ensure usability, quality and trust, and communicate product progress and impact.

This role will be responsible for tool evaluation and adoption, product requirements, and enablement for the systems and workflows that support Amgen rolling out the Digital Product Operating Model (DPOM). The short-term focus will be enabling an AI-assisted PDLC, while the longer-term vision is to help Amgen move toward an AI-led PDLC where product teams can use AI and integrated tooling to improve speed, quality, learning, and decision-making across the product lifecycle.

The Senior Product Manager, Product Operations - Tech Enablers & PDLC should be a product-minded technologist and operator who is comfortable experimenting, prototyping, testing tools, shaping requirements, and translating technology possibilities into practical product team workflows.

Responsibilities

• Product Tooling and Technology Enablement

• Own product requirements, evaluation, and adoption support for tools and platforms that enable DPOM and modern product management practices.

• Evaluate tools, platforms, AI agents, and workflows that support product strategy, discovery, roadmapping, OKRs, prioritization, intake, requirements, stakeholder alignment, delivery, measurement, documentation, and lifecycle management.

• Partner with product teams and cross-functional stakeholders to understand workflow needs, pain points, adoption barriers, and opportunities for technology enablement.

• Translate product team needs into clear requirements, recommendations, pilots, and adoption plans.

• AI-Assisted and AI-Led PDLC

• Help define and enable Amgen’s short-term AI-assisted PDLC and longer-term AI-led PDLC vision.

• Identify opportunities to use AI, automation, integrated tooling, and reusable workflows to improve product management quality, speed, consistency, and decision-making.

• Experiment with and evaluate AI-enabled tools, agents, and workflows that support product discovery, strategy, roadmap development, requirements definition, stakeholder communication, performance measurement, and lifecycle management.

• Partner with AI, technology, architecture, data, security, privacy, quality, and governance stakeholders to ensure AI-enabled product workflows are practical, responsible, trusted, and scalable.

• Product Development Lifecycle Enablement

• Define and improve the tools, workflows, and practices that support product teams across the Product Development Lifecycle.

• Help teams connect product strategy, user needs, outcomes, roadmaps, requirements, delivery, measurement, lifecycle management, and communication into a more integrated operating flow.