Sr. Customer Support Engineer
About this role
The Role:
Looking for a Senior Customer Support Engineer in Australia who will be responsible for resolving high-complexity enterprise support issues and escalations-finding solutions to difficult technical problems. The role will focus mainly on Logitech’s Paid Services support for video conferencing solutions but may occasionally be asked to resolve issues with other enterprise Software (MS, Zoom, Google). Expect to communicate with customers via Phone and email tickets, and provide high touch service for each one. At Logitech, you will assist customers with issues that help the way they communicate with people.
Your Contribution:
Be Yourself. Be Open. Stay Hungry and Humble, Collaborate and Challenge. Have a great attitude and enjoy helping customers in a timely, efficient and pleasant way. These are the behaviors you’ll need for success at Logitech.
In this role you will:
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