Sr. Customer Manager

Sr. Customer Manager

As a member of the Canadian sales organization, the Senior Customer Manager – Amazon/OMNI, will have a significant impact on the business in several key areas: Amazon account management, with direct accountability for the Brita, GLAD Waste and Home Care businesses; OMNI Leadership for the Canadian Sales Teams.

In this role, you will:

As a key member of the sales team, this role also plays a pivotal role to help us achieve our ambition of being “Leaders in Value Creation”. This is achieved by being masters in the following 3 areas:

• Impactful Story Tellers
• Utilize insights to drive and grow categories and Clorox brands
• Focus on the fundamentals
• Engage in the customers agenda to unlock aligned opportunities
• Negotiate with a Holistic Investment Approach
• Utilize and continually develop strong business and financial acumen
• Know our worth and get value for the investment
• Negotiate with a holistic mindset (one pot of money)
• Act with Speed & Agility
• Possess a general managers mindset => leverage organizational resources to respond quickly – empowered and accountable.
• Operate with flexibility within the framework of operating principles/standards

What we look for:

• Minimum 3-5 years preferred in CPG sales

• Experience working with Amazon is an asset

• Experience in other eCommerce accounts is an asset

• Fundamental understanding of forecasting and trade spend management

• Proven track record of achieving annual financial targets

• Excellent computer skills (Microsoft Office including Excel, Word, PowerPoint and trade spend management tools)

• Strong time management skills

• Solid retailer/industry knowledge

• Team Player & Collaborator

• Genuine and inspirational leadership skills

• Strategic Thinking

• Solution mindset-a drive for results and a passion for winning

• Top Notch Communication Skills-verbal, written & presentation; with the ability to present to various levels of the organization

• The ability to influence using fact-based information

• Demonstrated level of curiosity with an interest and passion to learn and grow

• Workplace type: Hybrid

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

Canada Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of well-being and provide flexibility for our teammates’ unique needs. This includes robust health plans, a competitive pension program with a company match, paid time off benefits (including half-day summer Fridays, depending on location), Maternity leave benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience, and location. Below is the targeted range for this role.

• Non-Sales: 109,104 - 159,104
• Sales: 94,928 - 144,928 All ranges are subject to change in the future.

Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

About Us

Who we are.

We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world.

This is the place where doing the right thing matters.

Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at CloroxCo.

Our commitment to diversity, inclusion, and equal employment opportunity.

We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship journey here.

The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more to Know Your Rights.

Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us.