Sr. Customer Advisor - Dollar General

Sr. Customer Advisor - Dollar General

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You will support our growth and the delivery of excellent business results. You will be responsible for converting in-depth shopping and omni retail environment data into insights and category, retail and customer strategies and recommendations. Strive every day to be the indispensable partner with Dollar General encompassing both tactical and strategic guidance, leading to profitable category growth. The ideal candidate for this role must demonstrate learning agility, have a strong customer centricity, hungry for knowledge, possess a strong analytical skill set and have a passion for customer insights and telling compelling stories with data.

We are a high-performing, collaborative team driven by a competitive spirit. We bring proactive solutions to our retailer partners that are based on deep category and shopper insights. We foster a supportive team atmosphere to amplify individual strengths and curiosity.

What You’ll Do

• Build lasting business relationships based on trust and confidence

• Create recurring business reviews providing deep, action-oriented analysis on drivers

• Create compelling, insights-led category reviews, new item analyses, and seasonal reviews

• Provide proactive insight into the impact of category drivers and promotional strategies to the customer and sales teams

• Support ad hoc analytics and reporting requests from Customer Partner cross-functionally to provide share forecast for key accounts

• Learn and drive digital commerce analysis and recommendations with our retailer partners

• What You’ll Need For Success

• Strong learning agility, intellectual curiosity and analytical horsepower

• Ability to synthesize insights into collaborative storytelling that leads to quantifiable results, experience translating data into insights

• Ability to apply insights to business questions to provide recommendations and influence strategy

• Experience applying analytical skills and a problem-solving mindset to answer ambiguous business questions

• Ability to thrive in a fast-paced environment, comfortable with prioritizing multiple deliverables, and overlapping deadlines

• Strong understanding of which data source to leverage to answer the question (POS, Syndicated, Panel, Industry Insights, etc)

• Ability to co