About this role
About the Role The Senior Associate, Web Strategy & Operations (WSO) will join Amgen’s Global Customer Capabilities & Innovation (GCCI) organization to lead and govern global website initiatives. This role delivers end-to-end program and project management to ensure high-quality, scalable websites and to bring thought leadership that drives delivery across markets. What You'll Do
- Strategic Web Project Lead: Coordinate and execute cross-functional web projects across GCCI WSO, ensuring alignment on timelines, resources, and budgets for website enhancements and optimization initiatives. Partner with program leads to track progress, maintain alignment, and identify potential risks, escalating as needed.
- Portfolio Prioritization & Planning: Support quarterly portfolio intake and prioritization with Technology and business stakeholders, ensuring alignment to enterprise strategy and value realization goals. Operationalize governance frameworks to evaluate demand, clarify requirements at a project level, assess cross-project dependencies, and align on delivery.
- Cross-Functional Coordination: Assist in alignment and day-to-day coordination across cross-functional teams, including content, design, development, SEO, analytics, project owners, and platform stakeholders, to enable effective planning and execution of web initiatives.
- Program Governance & Risk Management: Oversee project health across initiatives by monitoring delivery progress, governance adherence, documentation standards, cross-project risks, issues, and change impacts throughout launch and beyond. What We're Looking For
- Experience delivering integrated end-to-end program and project management for websites; ability to bring thought leadership and drive delivery.
- Strong cross-functional collaboration and coordination across content, design, development, SEO, analytics, and stakeholders.
- Demonstrated ability to monitor progress, enforce governance and documentation standards, and manage risks and issues across multiple initiatives.
- Effective communication and stakeholder management with program leads and executive sponsors.