About this role
Buenos Aires, AR, C1006ACT
WHR Argentina
Wyndham Hotels & Resorts is now seeking a Sr. Analyst, GSS Learner Engagement to join our team at WHR Argentina in Buenos Aires, Argentina.
Why Wyndham?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
The Role
This role will be part of Global Shared Services based in Buenos Aires, Argentina.
The Senior Analyst, Learner Engagement is responsible for working with U.S.-based Training and Development Wyndham University (WU) function within a Global Shared Services model, in shaping and executing the learner-facing experience across WU learning programs and platforms. This role focuses on creation and maintenance of website/webpages, branding, communications, as well as building strategy and plans for engagement experiences to drive awareness, adoption, and sustained participation in learning offerings for both corporate team members and franchisees.
The Senior Analyst partners closely with program/project stakeholders as well as the WU program teams, Communications, and learning platform teams to design compelling program branding, develop multi-channel communications, manage learning platform user experience, and execute targeted engagement campaigns. The role also plays a key role in synthesizing learner data and insights into clear, compelling narratives through frequent learner reviews. This position requires strong creative, analytical, graphic, and storytelling skills, along with the ability to translate data and strategy into impactful learner experiences.
What you'll do
- Support, sustain, and develop the creation of WU learning program/initiative branding and naming conventions.
- Design, develop, write and distribute learner-facing program communications for team members and franchisees.
- Manage and develop content, design, programming, and engaging user experiences across learning promotion platforms (websites, web pages, LMS, etc.).
- Develop, design, execute and provide ongoing management of campaigns for learning programs and strategize to solve