Sports VOD Operations Coordinator

Storytelling is, and will always be, the heart of what we do at Skydance.

Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.

Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.

If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO!

Warner Bros. Discovery (WBD) Sports Europe represents WBD’s portfolio of sports brands, channels, and platforms in Europe. It collectively engages 130 million people every month, reaching fans and broad audiences in more than 200 markets and in 20 languages across all platforms where consumers are spending time: free-to-air TV, pay-TV, streaming, online and social. WBD Sports Europe includes the much-loved consumer brands Eurosport and TNT Sports in the UK and Ireland, as well sports programming and content on WBD’s free-to-air TV networks and streaming on HBO Max. They connect audiences with the greatest sporting events in the world. This includes being the Home of the Olympics Games in Europe; tennis’ Grand Slams; cycling’s Grand Tours, more than 1,000 live cycling broadcasts per year, the WHOOP UCI Mountain Bike World Series; the PGA TOUR year-round in some markets; the FIM Endurance World Championship; The Ocean Race; the FIM Speedway GP and every major winter sports World Championship and World Cup event.

Your New Role

As a Sports VOD Operations Coordinator, you will play a key role in ensuring the successful and timely fulfilment of sports content to affiliate VOD and FER platforms. Working across a range of systems and workflows, you will coordinate content delivery, investigate issues, and collaborate with internal and external partners to maintain a high-quality service. If you enjoy working in a fast-paced sports media environment and are motivated by delivering seamless content experiences, we encourage you to apply.

Your Role Accountabilities

• Track sports FER/VOD asset delivery through internal processing workflows through to affiliate platforms.
• Troubleshoot failed content deliveries and coordinate resolution activities.
• Liaise with ingest and support teams to resolve delivery issues in a timely manner.
• Follow up on missing thumbnails and metadata with relevant teams.
• Perform quality control checks and edit video files where issues arise and automated processes have failed.
• Act as the primary point of contact for affiliate partners, responding to queries and issues relating to delayed or faulty content.
• Escalate system and workflow issues to the appropriate technical teams.
• Identify recurring issues, trends, and opportunities for process improvement.
• Stay informed on system updates and workflow changes.
• Ensure comprehensive shift handovers with colleagues.
• Partner with the VOD Scheduling team to review upcoming schedules and coordinate late changes.
• Collaborate with local sports teams, scheduling, bookings, and ingest teams to plan for upcoming high-profile events.

Qualifications & Experience

• Proven ability to learn new systems and workflows quickly and work across multiple applications on a daily basis.
• Self-motivated and able to coordinate workload effectively.
• Adaptable and flexible in an environment where technology changes rapidly.
• Some experience working in VOD, digital media, or a related content operations environment preferred.
• Good sporting knowledge would be advantageous.

This role is shift based including evening and weekend work, and will require some flexibility with working hours.

GCO

About Skydance

Skydance is a next-generation global media and entertainment company, comprised of three business segments: Studios, Direct-to-Consumer, and TV Media. Skydance's portfolio unites legendary brands, including Paramount, Warner Bros., HBO and HBO Max, Paramount+, Pluto TV, CBS, CNN, CBS Sports, TNT Sports, Nickelodeon, Cartoon Network, MTV, Food Network, BET, HGTV, and Comedy Central.

Some Important Details

We embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.