Specialist Underwriter Professional Indemnity

Specialist Underwriter Professional Indemnity

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

What you need to know

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Marine, Accident & Health and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping roles, responsibilities and career pathways. Our goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and deliver greater value to our customers.

Based in our Rotterdam office in Rivium, Capelle aan den IJssel, you will join our experienced and highly regarded Financial Lines team. Within the Professional Indemnity portfolio, you will play a senior role in shaping and executing the underwriting strategy for complex risks and accounts.

As a senior member of the underwriting team, you will take ownership of a significant portfolio of Professional Indemnity business, combining deep technical underwriting expertise with strong commercial judgement and market insight. You will be expected to manage complex and strategically important risks, develop and maintain senior broker and client relationships, and contribute to the continued growth and profitability of the portfolio.

Beyond individual underwriting performance, you will act as a technical and market reference point for colleagues and contribute actively to underwriting excellence, portfolio steering, product development and the development of our market proposition.

Key Responsibilities

• Underwriting & Portfolio Leadership

• Take senior ownership of a significant Professional Indemnity portfolio, with accountability for achieving sustainable growth, profitability, retention and overall portfolio quality.

• Underwrite complex and high-profile Professional Indemnity risks and portfolios, applying expert technical judgement, commercial acumen and a strong understanding of industry-specific exposures.

• Exercise appropriate underwriting authority and provide senior technical input on complex, large or strategically important opportunities.

• Develop and execute underwriting strategies in line with AIG’s overall Financial Lines strategy, risk appetite and profitability objectives.

• Proactively manage portfolio performance, identifying trends, emerging risks, concentration issues and opportunities to improve portfolio quality and profitability.

• Balance growth, retention and technical underwriting discipline, making informed decisions where risk, reward and market conditions require careful judgement.

• Actively contribute to portfolio planning, forecasting and achievement of financial targets.

• Market & Business Development

• Maintain and further develop a strong network of senior broker and client relationships, acting as a trusted and credible underwriting partner in the Professional Indemnity market.

• Identify and pursue strategically attractive new business opportunities while maintaining disciplined underwriting standards.

• Strengthen AIG’s market position through differentiated underwriting propositions, technical expertise and high-quality client and broker engagement.

• Represent AIG in senior broker and client meetings, market events and industry forums.

• Develop and deliver presentations, training and technical sessions for brokers, clients and internal stakeholders.

• Anticipate market developments and changing client needs and translate these into commercially relevant underwriting opportunities.

• Technical & Thought Leadership

• Serve as a senior technical reference point for Professional Indemnity underwriting within the team and wider organisation.

• Provide guidance and coaching to less experienced underwriters, supporting the development of underwriting capability and technical excellence across the team.

• Share market intelligence, claims trends, emerging exposures and underwriting insights to strengthen collective decision-making.

• Contribute to the development and refinement of underwriting guidelines, appetite and risk selection standards.

• Support the continuous improvement of underwriting practices, processes and tools.

• Product & Proposition Development

• Take a leading role in the development and enhancement of Professional Indemnity products, wordings and underwriting propositions.

• Identify opportunities for innovation based on market developments, client needs, emerging risks and competitive dynamics.

• Contribute to the drafting and review of policy wordings and endorsements, ensuring that propositions remain commercially relevant and technically robust.

• Work closely with relevant internal stakeholders, including Claims, Legal, Actuarial, Distribution and Operations, to develop effective and sustainable solutions.

• Governance, Risk & Controls

• Ensure all underwriting decisions are consistent with AIG’s underwriting strategy, risk appetite, authority framework and governance requirements.

• Maintain a strong focus on technical underwriting quality, compliance and disciplined risk selection.

• Provide appropriate challenge and escalation on risks that fall outside established parameters.

• Act as a role model for sound underwriting judgement, governance and professional standards.

• Support portfolio reviews, audits and other governance activities as required.

• Operational Excellence

• Ensure efficient and high-quality execution of the underwriting lifecycle, including quotation, negotiation, policy issuance, renewals and account management.

• Work effectively with Servicing and other operational teams to ensure accurate and timely execution and a strong “first time right” culture.

• Identify opportunities to improve processes, productivity and service quality without compromising underwriting discipline.

• Profile

• We are looking for an established Professional Indemnity insurance professional who combines deep technical expertise with commercial judgement, market credibility and a strong track record of delivering sustainable underwriting results.

You will ideally bring:

• Significant Professional Indemnity underwriting experience, including extensive experience with complex and/or large commercial risks.

• A strong track record of underwriting performance, portfolio management and profitable business development.

• Deep knowledge of the Professional Indemnity market, relevant industries, exposures, policy structures and emerging risks.

• Demonstrable underwriting judgement and the ability to make sound decisions on complex risks within an appropriate risk and governance framework.

• Established relationships with senior brokers, clients and other key market stakeholders.

• Strong commercial awareness and the ability to balance client needs, market dynamics, risk appetite and profitability.

• Experience contributing to product development, underwriting strategy or portfolio initiatives.

• The credibility and communication skills to represent AIG with senior external and internal stakeholders.

• The ability and willingness to coach, challenge and develop less experienced colleagues and contribute to the broader underwriting community.

• Master’s degree in (Applied) Economics, Finance, Law or a related discipline, or equivalent professional experience.

• Fluent Dutch and English, both written and spoken.

• Excellent analytical, negotiation, communication and presentation skills.

• A collaborative, client-oriented and commercially minded approach.

• Strong resilience and the ability to operate effectively in a fast-paced and evolving market environment.

• High personal integrity and a strong commitment to underwriting discipline, governance and professional standards.

• A target- and results-oriented mindset, with a clear focus on sustainable and profitable growth.

• What success looks like

Success in this role goes beyond individual underwriting production. You will be expected to:

• Deliver sustainable and profitable portfolio growth.

• Maintain a high-quality and well-balanced Professional Indemnity portfolio.

• Be recognised by brokers and clients as a trusted senior underwriting partner.

• Act as a source of technical expertise and market insight within the organisation.

• Strengthen AIG’s Professional Indemnity proposition and market position.

• Contribute to the development of underwriting talent and technical capability within the team.

• Identify and implement opportunities that improve portfolio performance, underwriting quality and operational effectiveness.

• Demonstrate sound judgement and leadership in complex and strategically important underwriting decisions.

• Offer

• AIG offers a competitive primary and secondary benefit package based on experience and function level accompanied with other advantages like global career opportunities and extensive training and personal development programs.

• We value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

• Enjoy benefits that take care of what matters

• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

• Reimagining insurance to make a bigger difference to the world

• American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

• Welcome to a culture of inclusion

• We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

• AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

• AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, p